Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,963 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very functional good materials - easy to use”

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Posted 5 years ago

“Excellant service and speedy delivery”

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Posted 5 years ago

“Fire bowl stated cast Iron was in fact only sheet metal.”

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Posted 5 years ago

“Really poor experience they conform my order and send me confirmation email garden dinning set was on the sale but in the morning I get other email because we dnt dispatch your order we need full price I dnt understand if they give of full price why they put it on special offer not honest company”

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Posted 5 years ago

“Great product and 30% cheaper than the same product from a well known online store.”

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Posted 5 years ago

“Great experience from start to finish. Easy to order, and a good price. Informed about delivery, guys were great, let me know when nearly here, conscious of distancing and deposited all 3 packages into my lift for me to move into my flat. Quality of item is excellent, instructions easy to follow and I assembled on my own in a reasonable time. I'm very happy with the whole experience and will consider using the company again.”

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Posted 5 years ago

“Excellent service. Fast delivery. Thank you.”

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Posted 5 years ago

“Orderd a fire pit came next next in the morning ! Great service and it’s looks great”

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Posted 5 years ago

“Packaged superbly and a perfect fit to the room. Great service and product”

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Posted 5 years ago

“Bought new shoe cabinet and absolutely love it delivered on time fantastic service”

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Posted 5 years ago

“Perfect for our guest room.”

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Posted 5 years ago

“Placed an order a week ago for 2 beds. Received a txt on the day of delivery to say part of my delivery is missing, try to ring and get the option for a call back, still waiting for the call back”

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Posted 5 years ago

“Much better than expected a great addition to my home recommend it to all”

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Posted 5 years ago

“Very good quality and easy to make”

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Posted 5 years ago

“Cannot fault in anyway. Company was great and product was fab!”

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Posted 5 years ago

“Very helpful staff and very pleased with patio set well wrapped. All i need now is sunshine. Thanku”

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Posted 5 years ago

“Fast delivery. Clear instructions. Looks exactly like the website picture”

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Posted 5 years ago

“Prompt delivery and nest of tables just as advertised perfect we are very happy.”

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Posted 5 years ago

“Yes I would recommend furniture 123 a very smooth service from start to finish thank you all”

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Posted 5 years ago

“Very pleased with my TV table. Fits perfectly under my TV”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,963 reviews