Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,926 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a banana parasol with base and cover and I am very pleased with both the product and service I received. The umbrella is of good quality and better than I had expected. Quick, reliable delivery considering the current climate.”

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Posted 5 years ago

“Furniture is amazing, solid and so much better quality than I thought it would be for the price. I got the Loire wide chest of drawers and bedsides. Super quick delivery too compared with other furniture shops. One set of drawers I bought arrived next day.”

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Posted 5 years ago

“I bought bed side tables. They look great and good quality. Fast delivery”

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Posted 5 years ago

“Great service, great price, delivered on time. Perfect!”

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Posted 5 years ago

“Really like my sofa. Its is a nice L Shaped Dark Green Velvet material that looks great. The seats are comfortable. I believe good value for money.”

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Posted 5 years ago

“Very pleased with my nest tables. Nice and sturdy. Great price. Arrived in a couple days. Great service. Thank you”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Had anticipated a later delivery than advertised. but was presently surprised. Table and chairs of a very high quality. Have a phobia of flat packs and they generally stay flat for a very long time! Was genuinely surprised as went together very easily! I will definitely buy from here again & have recommended to friends.”

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Posted 5 years ago

“We absolutely love our sofa. Exactly as advertised and amazing service. Would definitely recommend people order from Furniture 123.”

Furniture 123 5 star review on 12th June 2020

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Posted 5 years ago

“Nice wardrobe, delivered on time. Took us along time to assemble, but very pleased with the result.”

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Posted 5 years ago

“Great service Friendly staff Quick delivery Love my chairs”

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Posted 5 years ago

“Amazing service. Arrived the next day at specified time and well packaged. Product itself is of a Hugh quality and looks great. Would definitely recommend!”

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Posted 5 years ago

“New home moved into.. Apt.. These stools I add some colour into the grey living room and kitchen.. Very comfortable and so much better to sit at the breakfast bar.. Little extra as my friend give me cash for moving in gift, called them memory chair's.. Haaa always be story who ever sits in them. Cheers Steph”

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Posted 5 years ago

“Nice coffee table we are very pleased with it and quick delivery too, perfect”

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Posted 5 years ago

“Really happy with my new sofa. It arrived quickly and in good condition. Looks great!”

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Posted 5 years ago

“It is really good for the price, however building the bed was a different story, the instructions was in the last box, i did panic thinking or had no instructions, but it's built and sturdy, happy with the purchase.”

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Posted 5 years ago

“Amazing guest bed with trundle, easy to assemble and good quality. Great value for very little cost.”

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Posted 5 years ago

“Tv unit with fire looks great service excellent so pleased on my decision on 123 furniture quality 5 stars would use again and recommend”

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Posted 5 years ago

“This is the only place I order my furniture from. They have great choices and prices are much cheaper than anywhere else selling the same products. Delivery was fast and very good value for money.”

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Posted 5 years ago

“Our table and chairs were delivered within 2 days of ordering online, very pleased with the quality and look we chose. No problem with recommending to a friend of the service.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,926 reviews