Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,962 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like your customer service and price delivery no bad”

Helpful Report

Posted 5 years ago

“Fantastic product Arrived quickly Brilliant customer service”

Furniture 123 5 star review on 16th June 2020

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Posted 5 years ago

“I ordered a marble coffee table which came on time no issues but the stand which was gold has paint come off.its already damaged before I even used it.i paid £200 for the table which now looks poor quality. Really not happy”

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Posted 5 years ago

“The delivery date and timing was very accurate. My bed is amazing and worth every penny! Would recommend to anyone!”

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Posted 5 years ago

“I would have no hesitation in recommending this company. My unit came delivered by two lovely young men who couldn’t have more helpful. It was well packaged and super quick delivery”

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Posted 5 years ago

“Wow so amazing my chair love it..great company..great customer service..brilliant xxxx”

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Posted 5 years ago

“After placing my order it was out of stock and I had to wait over a month, when it finally arrived the item was damaged and poor quality.”

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Posted 5 years ago

“Fantastic service, super fast delivery. Im so pleased with my new dining chairs. Brilliant quality. Will definitely order from here again. Thank you.”

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Posted 5 years ago

“Excellent service so cheap love my dinning chairs”

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Posted 5 years ago

“Delivered on time. Everything present & correct.”

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Posted 5 years ago

“Quick delivery, great price! Good product”

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Posted 5 years ago

“Great communication & beautiful bit of furniture turned up when they said it would.”

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Posted 5 years ago

“Lovely robust bed at a good price. Packed well and delivered by polite, professional people.”

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Posted 5 years ago

“Fantastic quality sofas excellent delivery service ordered on a Saturday and were delivered on the Monday so happy with the quality and the look of them will definitely be putting more orders in with furniture 123 have highly recommended to family and friends”

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Posted 5 years ago

“Prompt deliver , well packaged , good quality . Very pleased with the Bar stools”

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Posted 5 years ago

“Fab really pleased”

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Posted 5 years ago

“Very happy with table and chairs good quality and prompt delivery considering the present circumstances. Would have appreciated a confirmation email though.”

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Posted 5 years ago

“Lovely quality furniture at a very reasonable price. Would highly recommend and will definitely use for future purchases. Thank you”

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Posted 5 years ago

“All round fantastic product and service. Will definitely use furniture 123 again .”

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Posted 5 years ago

“Loved it! Easy to assemble, quality feel, eye catching piece, the speediest delivery! Would definitely order from here again”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,962 reviews