Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,920 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,920 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was on time and the delivery staff were very informative, polite and friendly, the bed is perfect, thank you!”

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Posted 4 years ago

“I'd never ordered from furniture 123 before and had looked everywhere for some rattan furniture. Most local places were sold out or had a 6 week+ delivery date. I came across the ideal set at furniture 123 with delivery within 5 days. I was a bit apprehensive at first but I didnt need to be. The delivery arrived on the expected day and the furniture was such a good quality. Really pleased and will definitely order from here again.”

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Posted 4 years ago

“Speedy delivery and I absolutely love my tables. They are perfect in my living room”

Furniture 123 5 star review on 24th July 2020

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Posted 4 years ago

“Excellent service and price and delivery was so quick the drawers look lovely”

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Posted 4 years ago

“I love this bed! Quality is lovely, easy to build and exactly as shown!”

Furniture 123 5 star review on 23rd July 2020

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Posted 4 years ago

“Very happy with all furniture and with service as well.”

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Posted 4 years ago

“Excellent speedy service and good quality very reasonably priced furniture. Ordered my garden furniture at 5:30pm and it arrived the following day by 11:00am. Would highly recommend this company.”

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Posted 4 years ago

“The console table was exactly what we were looking for. It was unusually for our bedroom as I measured the new bed in correctly, ooopps. Delivery was super quick and the table is of good sturdy quality, very pleased”

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Posted 4 years ago

“I recently purchased the safina orange ottoman best price I seen any where closet one I seen was at Made which was over £200 more !!! I rang up first as I wanted to check a couple of thing spoke to Alex he was very helpful online it said delivery September but Alex said they was in warehouse so if I order through th link he sent me said it would be delivered straight away and true to his word it was here the very next day !! The product is well made looks more expensive than it was I absolutely love it and had lots of compliments it has great storage.”

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Posted 4 years ago

“Excellent delivery sevice and extremely happy with product.”

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Posted 4 years ago

“Happy with my order, excellent service”

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Posted 4 years ago

“Really speedy service and great product!”

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Posted 4 years ago

“I love my bed and was very pleased with the service. Was aware from previous reviews that the instructions might be a challenge but we managed fine with a bit of teamwork and patience. Sleeping very well now.”

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Posted 4 years ago

“Really pleased with the ottoman- looks expensive- has loads of space for storage - just what I wanted.”

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Posted 4 years ago

“Excellent delivery time frame. Product as seen online. Very happy with the product. Early days in terms of seeing if it stands the test of time but so far so good.”

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Posted 4 years ago

“It is so well made and looks more expensive than the amount I paid. Very prompt delivery. I am an extremely happy customer and would definitely order from you again. Thank you”

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Posted 4 years ago

“Good products, good delivery”

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Posted 4 years ago

“Fast delivery and the bed was amazing! Would definitely recommend to anyone looking for a good quality storage bed!”

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Posted 4 years ago

“Delivery and quality of service we're great.”

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Posted 4 years ago

“Professional, efficient and very helpful, would recommend as they made moving easy.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,920 reviews