Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,967 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So happy with our console table, just a perfect size for the hall and good quality. Delivery was also very good.”

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Posted 5 years ago

“Good quality Provence nest of tables. Delivered when said they would be. When we are looking for furniture in the future will definitely look on your website first.”

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Posted 5 years ago

“Very fast service and good communication!”

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Posted 5 years ago

“Easy to order, delivered on time, easy to put up and my daughter loves it!”

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Posted 5 years ago

“Great looking furniture, great price and the delivery men were very helpful”

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Posted 5 years ago

“I am a first time buyer of Furniture123 and I’m very pleased with my garden furniture, rattan cube with parasol! Perfectly described on Furniture123 website. Delivered the next day! I was updated all the way through til they delivered my order. ArrowXL delivery staff were polite and helpful too. Will definitely recommend.”

Furniture 123 5 star review on 26th July 2020

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Posted 5 years ago

“Very pleased with my garden furniture, rattan cube with parasol! Perfectly described on Furniture123 website. Delivered the next day! I was updated all the way through til they delivered my order. ArrowXL delivery staff were polite and helpful too. Will definitely recommend.”

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Posted 5 years ago

“Great service and beautiful garden furniture. We are loving it. Thank you.”

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Posted 5 years ago

“Great patio furniture- good value for money. Kept me updated on delivery dates/ times.”

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Posted 5 years ago

“Ordering was straightforward and the furniture arrived next day. Courier advised when item would be delivered. Excellent service. Very pleased with product.”

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Posted 5 years ago

“From ordering to delivery, the whole process was simple and efficient. I was kept updated from the start. I can’t praise the delivery team high enough. They were professional but so friendly and accommodating.”

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Posted 5 years ago

“Sofa looks great, good communication from the company, arrived well packed and no problems. Would definitely use furniture 123 again!”

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Posted 5 years ago

“Excellent service ,delivery tracking really really good. Product arrived right on time and was brilliant quality. Will buy again”

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Posted 5 years ago

“Great price and delivery was quick, they even took the boxes into the room ready for us.... great service all round”

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Posted 5 years ago

“Fantastic service kept us updated on expected delivery times and deliver earlier than stated. Furniture is beautiful and would recommend.”

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Posted 5 years ago

“Good communication and service. Lovely garden furniture.”

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Posted 5 years ago

“Absolutely love my chair. Really comfortable. Lovely material and colour as depicted.”

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Posted 5 years ago

“Good solid sideboard that looks great with lights on or off. Very pleased straight forward assembly.”

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Posted 5 years ago

“Brilliant”

Furniture 123 5 star review on 24th July 2020

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Posted 5 years ago

“Ordered rattan garden furniture showing a delivery time of one week. Company contacted us to offer earlier delivery which suited. Delivered as expected by two very pleasant and helpful drivers. Furniture perfect. Very happy.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,967 reviews