Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Tell us how Furniture 123 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“perfect. cant fault them at all. always on hand to help.”

Helpful Report

Posted 4 years ago

“Very impressed with the quality, service and fast delivery from furniture123. We ordered a new bed, chest of drawers, a pouffe and a bedside table. I Was a little apprehensive about ordering from a site I hadn’t heard much of before but I will most definitely be continuing to order from this company again. The furniture is great quality and at a really high spec for its reasonable prices. Ordered on Boxing Day and had all the furniture a few days later. So impressed as we wasn’t expecting the delivery until a later date with it being Christmas time. Thank you again furniture 123”

Helpful Report

Posted 4 years ago

“It’s Just like the picture I’m happy with my purchase!”

Helpful Report

Posted 4 years ago

“Customer service was excellent delivery came very quick despite it being Christmas the time slot was very convenient and they called half hour before they arrived which was great!”

Helpful Report

Posted 4 years ago

“Arrived very quickly, great price and it is easy to assembled within a few hours, looks solid and the mattress are extremely comfortable, my son is very happy It would be great if the slats wouldn’t have to be screw down. But overall delivery was very quick and bed is great.”

Helpful Report

Posted 4 years ago

“Ordered it on 23rd Dec, was due for delivery on 24th Dec which I couldn’t believe! Sadly due to being in a new build property the address couldn’t be found but recieved on 30th Dec. Great table for the money and easy to put together”

Helpful Report

Posted 4 years ago

“Ordered two chairs that did not arrive as promised. Queried this and Martin cheerfully refunded. Would have preferred to know the wait in the first place but now bought elsewhere and at least he was cheerful!”

Helpful Report

Posted 4 years ago

“Defo recommend these chairs so comfy and modern. Thanks furniture 123”

Helpful Report

Posted 4 years ago

“We love our new chairs for our new kitchen! We bought them to go around our kitchen island & they look gorgeous!! Well worth the money x”

Helpful Report

Posted 4 years ago

“Good table, just as advertised, only small problem is one of the screws did not fit but overall very happy with the product. Delivery was spot on, driver actually rang half an hour before to let us know.”

Helpful Report

Posted 4 years ago

“AMAZING STORE! Im so glad I found this store. Large mirrored dressing table arrived quickly, exactly as described- amazing quality and the price was unbelievable! Would definitely shop here again”

Helpful Report

Posted 4 years ago

“Really happy with my tables will definatly order from you again”

Helpful Report

Posted 4 years ago

“Delivered on time, great wardrobes very happy with them . 😊 thank you .”

Helpful Report

Posted 4 years ago

“Beautiful furniture, superb delivery, excellent quality. Highly recommended.”

Helpful Report

Posted 4 years ago

“Easy to do business with, great comma, delivered when you said you would, by pleasant driver and goods are great value for money = perfect”

Helpful Report

Posted 4 years ago

“Beautiful table”

Helpful Report

Posted 4 years ago

“Fantastic quick delivery and so close to Christmas. The bed is amazing, looks so much more expensive than it was.”

Helpful Report

Posted 4 years ago

“Fast delivery of vertical radiator. Still to be installed but expect it to be as ordered.”

Helpful Report

Posted 4 years ago

“Great service, keep you up to date every step of the way .”

Helpful Report

Posted 4 years ago

“Very good quality”

Helpful Report

Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews