Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,991 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,991 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Print and easy delivery”

Helpful Report

Posted 6 years ago

“I ordered items from their website for a family gathering. The website stated that the items could be delivered two days before my event. My wife was ecstatic. On the day of delivery, I get a text saying that due to a shipping error on their part that my delivery would be delayed. I received an additional text saying that the rest of the shipment had arrived, but the deliveries were out for the day. I called and was told the next available delivery was four days later. Despite the mistake being on their part, they would not shuffle the delivery schedule to accommodate. They were unapologetic and unwilling to assist and would only say, "we gave no guarantees." Their lack of concern for what plans and needs they destroyed in the process was heartbreaking.”

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Posted 6 years ago

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Posted 6 years ago

“I am happy with the table and the delivery. The tracking service was good and the delivery was bang on time. The whole ordering process and customer care was very good and I would highly recommend Furniture 123. Many thanks 😊”

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Posted 6 years ago

“Easy to order and they kept in touch 24 hours before delivery and then half an hour before delivery . Very pleased.”

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Posted 6 years ago

“Great company to deal with and furniture good quality.”

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Posted 6 years ago

“Fab service, all as expected. Delivered within a few days and the bunk beds I ordered for my 2 children are really good quality and look great”

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Posted 6 years ago

“Very fast and efficient”

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Posted 6 years ago

“I have no issues with this company ordered a yellow bar stool its more mustard which I’m happy about delivery was a day early price was reasonable I would recommend this company happy customer”

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Posted 6 years ago

“I thought the product and price was fantastic and also packaging and delivery.”

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Posted 6 years ago

“Great service great product 👍🏻”

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Posted 6 years ago

“Bought a high gloss tv stand well packed and building it was clear one item was damaged a quick call and the part was received next day so far a very good company to deal with”

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Posted 6 years ago

“Lovely my gorgeous teal chair .. just what I have been looking for and this was a great price too. Amazing quality and great value. Delivery was spot on, as promised delivered early, great service. I will definitely be ordering again from here”

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Posted 6 years ago

“Follow up phone call after placing order. Fast delivery with DPD.”

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Posted 6 years ago

“Good and sturdy product ! Good customer service ! Easy to deal with!”

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Posted 6 years ago

“Very good . delivery and on time 4star”

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Posted 6 years ago

“Excellent service! Fast shipping. I am very happy with the purchase and will definitely shop again.”

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Posted 6 years ago

“Fast shipping, helpful and friendly delivery drivers, product was well packaged and in perfect condition, and assembly instructions were clear and simple to follow. Wardrobe looks amazing and really solid. Very happy with the purchase and will shop again.”

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Posted 6 years ago

“Great communication and a speedy delivery. Very happy with the purchase, exactly like the photos”

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Posted 6 years ago

“Exellent service. Prompt delivery and I was well informed of the time slot. I am really pleased with my open shelf unit.”

Helpful Report

Posted 6 years ago

Furniture 123 is rated 4.5 based on 5,991 reviews