Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Three Q’s quality service quality delivery quality goods. Many thanks.”

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Posted 4 years ago

“Three Q’s quality service, quality delivery, quality goods. Many thanks.”

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Posted 4 years ago

“Prompt delivery, easy to assemble. Lovely bench, someone asked if it was Ercol!!”

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Posted 4 years ago

“Kept me well informed about delivery times. Very pleased with the service.”

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Posted 4 years ago

“Our item was recieved on time, the parcel delivery man was nice,our item was in perfect condition and a good price. I will use furniture 123 again thank you.”

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Posted 4 years ago

“Ordering was easy uncomplicated and table came next day and was super pleased with quality of table excellent looks great Had search online for a long time this tabled ticked all the boxes”

Furniture 123 5 star review on 23rd September 2020

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Posted 4 years ago

“Very easy to put together and good product. Will recommend.”

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Posted 4 years ago

“Friendly service, great product, fast delivery.”

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Posted 4 years ago

“High quality materials, well designed easily consructed and strong. Very satisfied, would reccommend.”

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Posted 4 years ago

“Absolutely pleased with our Harlow Tv Unit , delivered on time , easy to erect. Did have a mark on the top of the unit when delivered , called customer services ,who promptly dealt with my problem and sent and new top out within no time at all A big thank you to you all at Furniture 123. Very happy customer. Will use again. Highly recommend A+++”

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Posted 4 years ago

“Great product thought it would be difficult to put together but it was quite easy highly recommend.”

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Posted 4 years ago

“Prompt delivery. Hamilton cream and pine wardrobr, chest and bedside cabinet look great. Really pleased with my purchase.”

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Posted 5 years ago

“Very helpful and efficient Pleased with service and furniture chosen”

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Posted 5 years ago

“Good communication, arrived on time. Delivered to door. Excellent quality. Would recommend”

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Posted 5 years ago

“No problems with my order, delivery went very smoothly. 👍”

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Posted 5 years ago

“Lovely bed!! Would highly recommend and so my much storage space i dont know what to do with it!!”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Beautiful item, delivery driver was polite and professional. It’s a pity that some items take so long to be delivered.”

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Posted 5 years ago

“Excellent customer service from ordering, through tracking and to delivery. Nothing too much trouble. Delighted with every aspect of my purchase.”

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Posted 5 years ago

“Excellent customer service. The bedside cabinet I ordered arrived on the exact date and time that was allocated . The cabinet packaged well. I haven't had it assembled yet but it looks exactly like the picture.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews