Future Shop Reviews

Name: Future Shop
Address: Unit 5 MODA Centre, Stirling Way, Borehamwood, Hertfordshire
Rating: 4.93

4.9 Rating 904 Reviews

98 %

of reviewers recommend Future Shop

4.9

Based on 904 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,
Stirling Way,
Borehamwood
Hertfordshire
WD6 2BW

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Future Shop 5 star review on 20th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used for many years and the service and quality of purchases have always been first rate.”

Helpful Report

Posted 2 months ago

Many thanks, James. If you need anything else, please reach out.

Posted 2 months ago

“Products were well made and exactly as requested. The staff were excellent and most helpful. I am very pleased with my cables!”

Helpful Report

Posted 2 months ago

Hi Morris, Thank you for the kind words. We’re glad you’re pleased with the products and that our staff were helpful. If you need anything else, please don’t hesitate to reach out.

Posted 2 months ago

“Quality product. Swift delivery. Respectable pricing. No issues to report. Seems to have resolved my audio drop outs - so far.”

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Posted 2 months ago

Hi Beasa, Thanks for sharing your experience. Glad to hear the product and service met your expectations, and that the audio dropouts seem resolved so far. If you need anything else, please don’t hesitate to reach out :)

Posted 2 months ago

“From initial enquiry to fulfillment of order, Future Shop excels in every way. Quality products at competitive prices with five star service delivery. Very impressive.”

Helpful Report

Posted 2 months ago

Hi there, We’re so happy to hear you were impressed with our service. Thank you for taking the time to let us know. If you need anything else, please don’t hesitate to reach out.

Posted 2 months ago

“Excellent service and 9 times out of 10 in stock and competitive pricing”

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Posted 2 months ago

Hi David, Thanks for your kind words. If you need anything else, please reach out.

Posted 2 months ago

“Excellent Service... sent a query on the Sunday and had a reply first thing Monday Morning! After quick replies to a couple more question, I ordered the recommended cables and they were here next day! Up and running by the afternoon... excellent, very pleased! Thank You! 👍😎”

Helpful Report

Posted 3 months ago

Hi there, Thanks for sharing your experience. We're glad we helped you get up and running quickly. Thanks for letting us know. If you need anything else, please reach out.

Posted 2 months ago

“Good choice of products and good prices, also quick delivery”

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Posted 3 months ago

Mnay thanks Dave :)

Posted 2 months ago

“Great shop 👍🏻”

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Posted 3 months ago

Thank you. If you need any further assistance, please let us know.

Posted 2 months ago

“Great place to shop for hifi stuff. Fast response. Quick delivery”

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Posted 3 months ago

Many thanks for letting us know, Paul, it's much appreciated :) If you need anything else, please reach out.

Posted 2 months ago

“Jump leads came very quickly but realised I made a mistake only ordered 1 pairs needed 2 pairs ordered 2 nd pairs and got them just as quick very happy with the rocket jump leads. Can recommend this company as I got what I wanted. 👍”

Helpful Report

Posted 3 months ago

Hi Mike, Thanks for sharing your experience. We’re glad the jump leads arrived quickly and that you’re happy with both pairs and the Audioquest Rocket jumper cables. Appreciate your recommendation.

Posted 3 months ago

“Thank you very much! Product, Support, Service and Delivery is perfect! Highly recommend!”

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Posted 3 months ago

Hi Vladyslav, We’re really happy to hear the product and our service met your expectations and that you’d highly recommend us. Thanks for the kind words!. If you need any further help, please don’t hesitate to contact us.

Posted 3 months ago

“Can't rate these guys highly enough - knowledgable, passionate, commercial, quick to dispatch orders and great after sale service.”

Helpful Report

Posted 3 months ago

Thanks for sharing your kind words, David. We value the time you've taken to give us your feedback. Really glad to hear you appreciate our knowledge and passion. If you need any further help, please don't hesitate to contact us.

Posted 3 months ago

“Excellent, really appreciate the ability to get a custom length of good quality cable terminated exactly as I need it, with great communication and fast delivery, really impressed you can deliver the customisation so quickly, looks great as well.”

Future Shop 5 star review on 16th June 2026

Helpful Report

Posted 3 months ago

Hi Alex, Thanks for sharing your feedback, including the image. Glad you’re happy with the custom-length cable and the quick delivery. Many thanks for the positive feedback :)

Posted 3 months ago

“Amazing service as always from Futureshop. Unrivalled products at reasonable prices, and within each particular range several options are usually provided, allowing an informed choice, based on budget. Honestly cannot fault the service and help is at hand if you cannot decide. Exemplary.”

Helpful Report

Posted 3 months ago

Thanks for the fantastic review, Michael. We’re really glad you value the service and support you experience

Posted 3 months ago

“Super fast service Updated on balance which was due a little later. I have no problem in recommending these guys and will continue to support as and when the needs require.”

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Posted 3 months ago

Thanks for the positive feedback, Tom. So glad to hear the service was fast and the balance update went smoothly. We appreciate your recommendation and continued support :)

Posted 3 months ago

“Great choice, great advice and rapid delivery. Can't believe I ordered custom speaker cables on Thursday afternoon and received them on Saturday morning!”

Helpful Report

Posted 3 months ago

Hi John, Thanks for the great feedback. We're glad the advice helped and the delivery was rapid.

Posted 3 months ago

“Tutto perfetto grazie futureshop”

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Posted 3 months ago

Grazie mille per le 5 stelle, siamo felici che tutto sia stato perfetto. Se hai bisogno di altro, siamo qui.

Posted 3 months ago

“Cool and professional”

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Posted 3 months ago

Hi Gerhard, Thanks for the five stars, glad you found us cool and professional :)

Posted 3 months ago

“Very quick turnaround and prompt delivery. Would highly recommend”

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Posted 3 months ago

Appreciate the recommendation, Joseph. Thanks for taking the time to leave your feedback :)

Posted 3 months ago

“Fast delivery smooth purchase from start to finish. Very happy.”

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Posted 3 months ago

Hi there, Very happy you’re pleased with the service. Many thanks for letting us know. If you need anything else, please don't hesitate to contact us.

Posted 3 months ago

Future Shop is rated 4.9 based on 904 reviews