Future Shop Reviews

Name: Future Shop
Address: Unit 5 MODA Centre, Stirling Way, Borehamwood, Hertfordshire
Rating: 4.96

5.0 Rating 475 Reviews

98 %

of reviewers recommend Future Shop

5.0

Based on 475 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,
Stirling Way,
Borehamwood
Hertfordshire
WD6 2BW

Write Your review

Tell us how Future Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Future Shop 5 star review on 18th February 2026

Pedro

Albertus

Future Shop 5 star review on 18th January 2026

Anonymous

Future Shop 5 star review on 9th January 2026

Dougie Singh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Future Shop is the best place to buy HiFi accessories. Excellent product quality and performance, very easy to place an order on the website.Very quick delivery. Excellent help and support. Happy with my purchase.”

Helpful Report

Posted 2 months ago

Hi Sergey, Thank you for the fantastic 5-star review. We’re delighted you’re happy with Future Shop for your HiFi accessories and service.

Posted 2 months ago

“I ordered some speaker cables from Future Shop, delivery came rapidly next day, item exactly as described on website and a very competitve price.”

Helpful Report

Posted 2 months ago

Thank you for your review, Kacper, If you need anything else, just let us know.

Posted 2 months ago

“Atlas Ailsa internect was received the next day thanks. The online panels were very simple , smooth and the packaging excellent. Initial impresion was very positive with well known Sibelius showing the impression of more instruments in the orchestra, with excellent imaging. Dynamics were fine and I look forward to when the burn in process is completed. Delighted thanks.”

Helpful Report

Posted 2 months ago

Hi Derek, Thank you for the fantastic 5-star review of the Atlas Aisla interconnect. So good to hear your positive impressions of Sibelius and the imaging. Enjoy the burn-in process. We’ll be here for any future audio needs. Many thanks.

Posted 2 months ago

“Excellent website with comprehensive technical information, coupled with efficient order processing and delivery. Excellent range of productswith fair prices.”

Helpful Report

Posted 2 months ago

Hi Brian, Thank you for taking the time to leave a review. We appreciate your support and look forward to serving you again.

Posted 2 months ago

“Excellent product with matching service; speedy too. I will return. Many thanks.”

Helpful Report

Posted 2 months ago

Thanks, Andy. Looking forward to serving you again in the near future. Many thanks

Posted 2 months ago

“Fast shipment, item perfect, very good online shop. Thanks!”

Helpful Report

Posted 2 months ago

Thanks for the lovely review, Marc. If you need anything else, just let us know.

Posted 2 months ago

“Very good!!!”

Helpful Report

Posted 2 months ago

Thank you for the five stars Rokas. Enjoy.

Posted 2 months ago

“2nd time I have used this Online shop fantastic service and quick delivery”

Helpful Report

Posted 2 months ago

Hi Paul, So happy to hear you had a great experience, thanks for taking the time to let us know. We’ll be here for your future online shopping needs.

Posted 2 months ago

“Ordered some speaker cable with bananna plug ends arrived in 48 hours , very professional finish l am very happy . New cables ( qed xt25 ) improved the sound on my hi fi , so all good”

Helpful Report

Posted 2 months ago

Hi William, Thank you for the review. We’re glad you’re enjoying the improved sound from the QED XT25 speaker cables. We’ll be here for your future Hi-Fi needs. Thanks:)

Posted 2 months ago

“Great service, custom product requirement delivere as requested, would recommend.”

Helpful Report

Posted 2 months ago

Hi Alister, We’re glad we could meet your custom requirements and that you’d recommend us. If you have any further requirements, please don't hesitate to contact us.

Posted 2 months ago

“I have received and set up my lovely new stand. A little niggle though. The top shelf looks a little off. The edge is not a 90 degree angle in part and looks discoloured. I will rotate and hope other side is true, but a tad disappointed with an otherwise beautiful rack.”

Helpful Report

Posted 2 months ago

Hi, Thank you for the review and for sharing your experience. If you need any assistance, please don't hesitate to contact us. In teh meantime, thank you for taking the time to leave a review, it's much appreciated.

Posted 2 months ago

“Excellent range, food communication, friendly, good prices”

Helpful Report

Posted 2 months ago

Thank you for the review. We appreciate your support and look forward to helping with future orders. Many thanks

Posted 2 months ago

“The best profeesional shop in the internet if you wish to have the best cables for your system. Good prices and customer service. Very fast worldwide shipping. Made already few orders with the shop in the past few years. I was always super happy. Higly recomended!”

Helpful Report

Posted 2 months ago

Thank you for the fantastic 5-star review, Arik. We’re really glad you’re happy with our cables, pricing, and shipping. It means a lot to have your continued support over the years. We’ll be here for any future orders or questions you might have.

Posted 2 months ago

“I've made three purchases this month from Futureshop, and many in the past. The business is unique in many ways, they are accessory specialists and all of the advisors know what they are talking about. They're authorized dealers so you know you're getting the genuine article. Critical in this day and age.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave your great feedback, John. We’re glad you value our specialist advice and service.

Posted 2 months ago

“Great product and super fast reliable delivery 👏”

Helpful Report

Posted 2 months ago

Thank you for your kind words, Stephen. We're delighted the product has met your expectations.

Posted 2 months ago

“Excellent service and great value. Cables were run in for 96hrs so no delay in having full use straight out of box ! Many thanks”

Helpful Report

Posted 2 months ago

Thanks for taking the time to share your thoughts, Dougie. We’re glad you’re happy with the service :)

Posted 2 months ago

“Rapid delivert, cable excellent!”

Helpful Report

Posted 2 months ago

Thanks for taking the time to share your thoughts, John.

Posted 2 months ago

“All services and advice were exemplary. Quality of products sold are definitely of the highest quality. Despatch of products ordered were as promised.”

Helpful Report

Posted 2 months ago

Thank you for the kind words. We’re delighted you’re happy with our services. If you need anything else, please don't hesitate to contact us.

Posted 2 months ago

“Fantastic service as normal rapid delivery”

Helpful Report

Posted 2 months ago

Thank you for the feedback, Adam.

Posted 2 months ago

“First Class service and delivery for all my orders. Great website to navigate with easy to find products too. Very well laid out product headings with great descriptions of each item. No hesitation in giving full marks for Future Shop. Will be reordering soon!”

Helpful Report

Posted 2 months ago

Many thanks for the great review, Charlie. It's much appreciated.

Posted 2 months ago

Future Shop is rated 5.0 based on 475 reviews