Future Shop Reviews

Name: Future Shop
Address: Unit 5 MODA Centre, Stirling Way, Borehamwood, Hertfordshire
Rating: 4.94

4.9 Rating 643 Reviews

98 %

of reviewers recommend Future Shop

4.9

Based on 643 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,
Stirling Way,
Borehamwood
Hertfordshire
WD6 2BW

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Future Shop 5 star review on 17th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and knowledge”

Helpful Report

Posted 2 months ago

Many thanks, Paul.

Posted 2 months ago

“Bellissimo cavo usb, funziona alla perfezione. Consegna super veloce.”

Helpful Report

Posted 2 months ago

Hi Massimo, Thanks for your review. We're glad to hear the USB cable works perfectly and the delivery was super fast, thanks for taking the time to let us know. If you need anything else, we're here.

Posted 2 months ago

“Excellent service very fast despatch and a very competive price for a quality product.”

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Posted 2 months ago

Hi there, Thank you for your fantastic review. If you need anything else, please let us know.

Posted 2 months ago

“A great online shopping experience. Ordered my cable late afternoon and it was with me lunchtime the next day! Perfect service. Thank you.”

Helpful Report

Posted 2 months ago

Thank you, Mark. We’re really pleased the cable reached you so quickly and that the whole ordering experience worked smoothly. Your feedback is much appreciated.

Posted 2 months ago

“Professional service no matter what”

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Posted 2 months ago

That's fantastic to hear, Chris. Thank you for sharing your thoughts.

Posted 2 months ago

“They did 96 hours burn in on 2 furutech mains cables I ordered. Great clarity with my new luxman amp. Have bought from futureshop a number of times in the past. Great company for hifi gear and very helpful staff.”

Helpful Report

Posted 2 months ago

Hi Graham, We're so happy to hear the Luxman amp is delivering clear results. Thank you for taking the time to review. If you need anything else, please let us know.

Posted 2 months ago

“I altered the speaker cable length after 1st day of ordering, and service is excellent! Shipment is fast!I received the goods without any issue. Happy listening.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your review. We’re so glad to hear you’re happy with the service and the products. If you need anything else, please let us know.

Posted 2 months ago

“Pleased with my purchase and prompt delivery like to support local businesses”

Helpful Report

Posted 2 months ago

Hi Paul, We’re glad you’re pleased with your purchase and the prompt delivery, and we appreciate your support for local businesses. If there’s anything else you need, please let us know.

Posted 2 months ago

“Very good service quick delivery and professional quality items as described very happy would recommend this company Always A++++++++++++++++++++++++++.”

Helpful Report

Posted 2 months ago

Hi Gino, We appreciate your rating and feedback. If there’s anything else you need, please let us know.

Posted 2 months ago

“I appreciate the prompt email responses.”

Helpful Report

Posted 2 months ago

Hi Hing-Yiu, Thank you for your kind note. We’re glad our email responses met your expectations. If there’s anything else you need, don't hesitate to contact us.

Posted 2 months ago

“Got my order the very next day - incredible service.”

Helpful Report

Posted 2 months ago

Hi Ian, Always nice to see happy customers, thank you. If there’s anything else you need, please let us know.

Posted 2 months ago

“A very efficient company, much needed to hi fi enthusiasts as the shops are fast disappearing”

Helpful Report

Posted 2 months ago

Thank you for your kind words, Gary. We’re glad you find us a reliable option for Hi-Fi enthusiasts, that's quite a compliment, which is much appreciated by the team at Future Shop. If there’s anything else you need, please let us know.

Posted 2 months ago

“Thank you for the prompt delivery—it arrived sooner than expected. I'm delighted. I have other items on order as well, so I hope they arrive safely.”

Helpful Report

Posted 2 months ago

Thank you for your kind words and for choosing Future Shop. We’re glad you’re delighted with the service. If there’s anything else you need or if your other items arrive safely, please let us know.

Posted 2 months ago

“Easy to use web site, order delivered within a couple of days, would use this company again.”

Helpful Report

Posted 2 months ago

Many thanks for taking the time to leave a 5 Star review, Paul. If you need anything else, please let us know.

Posted 2 months ago

“Excellent service”

Helpful Report

Posted 2 months ago

Thanks you Darrin.

Posted 2 months ago

“Expert and helpfull advice, along with very good products supplied that fullfilled all my expectations.”

Helpful Report

Posted 2 months ago

Thank you for your kind words, Mike. We’re glad you’re happy with the products. If you need anything else, please let us know.

Posted 2 months ago

“Ordering was straightforward and the goods were dispatched very quickly. Unfortunately DPD delayed delivery by 24 hours (as usual) but when it did arrive it was very well packed.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience, Julian. We’re glad the ordering was straightforward, but apologise for the delay with DPD. If you need anything else, please shout.

Posted 2 months ago

“Another successful cable purchase from Future Shop. They have an amazing selection of cables, competitive pricing, and superb support. Their staff are friendly and very knowledgeable, so it feels a very comfortable process to deal,with them.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experienceSteve. We’re delighted you’re happy with our support and that our staff made the process comfortable. If you need anything else, Steve, please shout.

Posted 3 months ago

“Top outfit. Product delivered next day , packaged well. Item priced reasonably.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to let us know, Abdul. It's much appreciated,

Posted 3 months ago

“Briliant communication and next day delivery, and a very good cable aswell.”

Helpful Report

Posted 3 months ago

Thank you, Marius. We're delighted you're so happy. Many thanks for the review.

Posted 3 months ago

Future Shop is rated 4.9 based on 643 reviews