Future Shop Reviews

Name: Future Shop
Address: Unit 5 MODA Centre, Stirling Way, Borehamwood, Hertfordshire
Rating: 4.96

5.0 Rating 475 Reviews

98 %

of reviewers recommend Future Shop

5.0

Based on 475 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,
Stirling Way,
Borehamwood
Hertfordshire
WD6 2BW

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Future Shop 5 star review on 18th February 2026

Pedro

Albertus

Future Shop 5 star review on 18th January 2026

Anonymous

Future Shop 5 star review on 9th January 2026

Dougie Singh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was fine, but product was delivered a day later than stated by courier.”

Helpful Report

Posted 3 months ago

Hi Ron, Sorry about the delay with delivery, this is not the norm. If you need anything else, just let us know.

Posted 3 months ago

“All OK very happy.”

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Posted 3 months ago

Thank you Peter

Posted 3 months ago

“Fantastic service”

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Posted 3 months ago

We're so pleased to hear this, Giorgio. Thank you for taking the time to let us know.

Posted 3 months ago

“Efficient”

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Posted 3 months ago

Thanks for the review. Glad to hear you found us efficient. If you need anything else, just let us know.

Posted 3 months ago

“I could review the QSA fuse if and when it arrives”

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Posted 3 months ago

Hi there, Thanks for the update. We’ll be ready to assist as soon as the QSA fuse arrives. If you need anything in the meantime, just let us know.

Posted 3 months ago

“Great company and website to buy from and the cable price was great. Another good Van den hul interconnect which sounded great in my system. Nice that there is no charge for burning in the cables.‎ quick delivery as well , highly recommended and will gladly purchase again in the future.”

Helpful Report

Posted 3 months ago

Hi Stephen, Thanks for the fantastic review. We’re glad you’re happy with the price, sound, and quick delivery. If you need anything else in the future, just let us know.

Posted 3 months ago

“Great, prompt service from Future Shop. My Van den Hul speaker cable (bare wire specification) was perfectly prepared, and very securely packed. A telephone query before installation was dealt with very pleasantly. A great transaction !”

Helpful Report

Posted 3 months ago

Hi John, Thanks for this fab review. Happy to hear that all went well. If you need anything else, just let us know.

Posted 3 months ago

“Easy to navigate website, great quality kit, fair prices and fast efficient delivery.”

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Posted 3 months ago

Thanks for the review, Phillip. We appreciate the time you've taken to share your thoughts, thanks so much. If you need anything else, just let us know.

Posted 3 months ago

“واووو كلشي واسعار حلوة وتجنن”

Helpful Report

Posted 3 months ago

Wow, everything. And the prices are great and amazing ------------------------- Thank you for your review, Nadia. We're glad you enjoyed the experience and the great prices. If you need anything else, we're here to help.

Posted 3 months ago

“Great service ultra fast delivery”

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Posted 3 months ago

Thank you Ian.

Posted 3 months ago

“Future Shop is my go to online retailer for any cables I may need. The process is very simple and if you do need advice, they are always happy to help.”

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Posted 3 months ago

Thanks for the review, Steven. If you ever need further advice, we’re happy to help. Best.

Posted 3 months ago

“Very quick, accurate service backed up by emails to keep you up to date”

Helpful Report

Posted 3 months ago

Hi Peter, Thanks for the review, we’re glad you found our service quick with clear updates along the way. If you need anything else, just let us know.

Posted 3 months ago

“Great product, fantastic service and fast delivery as usual from FutureShop!”

Helpful Report

Posted 3 months ago

Hi there, Thanks for the review, it's much appreciated. If you need anything else, just let us know.

Posted 3 months ago

“Great product and price and very fast delivery.”

Helpful Report

Posted 4 months ago

Hi Ruth, Thanks for taking the time to review your experience. We're glad to hear you’re happy with the service. If you need anything else, just let us know.

Posted 3 months ago

“First online order with futureshop, arrived next day in perfect condition, supra mains cable, quality item for the money. Well pleased, does the job well. Many thanks.”

Helpful Report

Posted 4 months ago

Hi Darren, We’re really happy to hear you’re delighted with the order. Thanks for taking the time to share your thoughts. If you need anything else, just let us know.

Posted 3 months ago

“ottimo servizio e comunicazione”

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Posted 4 months ago

Excellent service and communication Hi Marco, Thank you so much for taking the time to share your feedback. It's much appreciated that you are happy with the service.

Posted 3 months ago

“Very efficient and quick service. Product shipped right away and arrived perfect. No worries making payment online either”

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Posted 4 months ago

Hi there, Thanks for the kind words. If you need anything else, please just let us know.

Posted 3 months ago

“I had my first and very positive experience with the FutireShop shop. The ordered items were delivered quickly and in perfect condition. Communication throughout the entire process was excellent. For me, this was a truly positive customer experience. Thank you!”

Helpful Report

Posted 4 months ago

Hi Jiri, Thanks for the fantastic review. Great to hear the communication throughout was excellent. If you need anything else, please just let us know.

Posted 4 months ago

“Hello. When I first connected to the speaker and listened to it, I was disappointed. I thought it was because the speaker cable was thin. But as I keep listening to it, I think it's getting better. I like the mid-low notes. The high notes seem a little soft. Overall satisfaction is good. I'm thinking of testing it by connecting it with a Korean speaker cable through a double run.”

Helpful Report

Posted 4 months ago

Hi Deokhee, Thanks for sharing your thoughts. It’s great to hear the sound is improving with listening, and you’re enjoying the mid-low notes while the highs feel a bit soft. Good luck with your double-run test using the Korean speaker cable. If you need anything else, just let us know.

Posted 4 months ago

“I didnt exactly now what i was looking for ,but once i talked on the phone the Assistant made things a lot clearer. And a purchase.”

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Posted 4 months ago

Hi Paul, Thank you for taking the time to leave your review. It's much appreciated.

Posted 4 months ago

Future Shop is rated 5.0 based on 475 reviews