Future Shop Reviews

Name: Future Shop
Address: Unit 5 MODA Centre, Stirling Way, Borehamwood, Hertfordshire
Rating: 4.94

4.9 Rating 643 Reviews

98 %

of reviewers recommend Future Shop

4.9

Based on 643 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,
Stirling Way,
Borehamwood
Hertfordshire
WD6 2BW

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Future Shop 5 star review on 17th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service!”

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Posted 4 months ago

Many thanks for your feedback. If you need anything else, just let us know.

Posted 4 months ago

“Good service Good delivery and good customer care”

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Posted 4 months ago

Many thanks for sharing your thoughts, Tim. If you need anything else, just let us know.

Posted 4 months ago

“Prompt supply after helpful supportive phone call (they rang me back)”

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Posted 4 months ago

Many thanks, Will.

Posted 4 months ago

“Very efficient! The website is very easy to navigate, and my items have always arrived quickly and with no problems. On the one occasion that I ordered the wrong product, Futureshop were very helpful in putting everything back on the right track.”

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Posted 4 months ago

Hi Clive, Thanks for your're great feedback. It's much appreciated. If you have any further requirements, please let us know. We'll be happy to help. Thanks

Posted 4 months ago

“Excellent experience, great service, and fast delivery, my go to shop, for Hifi accessories”

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Posted 4 months ago

Hi Simon, Thank you for the fantastic 5-star review. We’ll be here for your future Hifi accessory needs.

Posted 4 months ago

“Dealt with Nigel via email to enquire about QED XT25 Speaker cable and QED Screwlock Banana plugs for my recent Q Acoustic M20 speakers purchase. I threw a lot of questions his way to get to the point of me ordering cable and plugs, and Nigel was very accommodating and knowledgeable about the accessories I needed for my speakers. He provided the best price compared to two other outlets I tried. Once ordered and paid, I received my items very quickly and I must say that the improvement to the sound of my Q Acoustic M20 speakers is exceptional. Thank you Nigel for your advice and guidance. I highly recommend this company for all things audio equipment.”

Helpful Report

Posted 4 months ago

Hi John, Many thanks for taking the time to leave your fabulous review. We’re glad Nigel could help and that you’re happy with the upgrade. Look forward to assisting with future audio needs.

Posted 4 months ago

“Fantastic product and service from this company. Highly recommended.”

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Posted 4 months ago

Hi David, Thats great to hear. Thanks for letting us know. If you need anything else, please shout. Thanks

Posted 4 months ago

“Great service as always”

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Posted 4 months ago

Many thanks, Alan.

Posted 4 months ago

“Future Shop is the best place to buy HiFi accessories. Excellent product quality and performance, very easy to place an order on the website.Very quick delivery. Excellent help and support. Happy with my purchase.”

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Posted 4 months ago

Hi Sergey, Thank you for the fantastic 5-star review. We’re delighted you’re happy with Future Shop for your HiFi accessories and service.

Posted 4 months ago

“I ordered some speaker cables from Future Shop, delivery came rapidly next day, item exactly as described on website and a very competitve price.”

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Posted 4 months ago

Thank you for your review, Kacper, If you need anything else, just let us know.

Posted 4 months ago

“Atlas Ailsa internect was received the next day thanks. The online panels were very simple , smooth and the packaging excellent. Initial impresion was very positive with well known Sibelius showing the impression of more instruments in the orchestra, with excellent imaging. Dynamics were fine and I look forward to when the burn in process is completed. Delighted thanks.”

Helpful Report

Posted 4 months ago

Hi Derek, Thank you for the fantastic 5-star review of the Atlas Aisla interconnect. So good to hear your positive impressions of Sibelius and the imaging. Enjoy the burn-in process. We’ll be here for any future audio needs. Many thanks.

Posted 4 months ago

“Excellent website with comprehensive technical information, coupled with efficient order processing and delivery. Excellent range of productswith fair prices.”

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Posted 4 months ago

Hi Brian, Thank you for taking the time to leave a review. We appreciate your support and look forward to serving you again.

Posted 4 months ago

“Excellent product with matching service; speedy too. I will return. Many thanks.”

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Posted 4 months ago

Thanks, Andy. Looking forward to serving you again in the near future. Many thanks

Posted 4 months ago

“Fast shipment, item perfect, very good online shop. Thanks!”

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Posted 4 months ago

Thanks for the lovely review, Marc. If you need anything else, just let us know.

Posted 4 months ago

“Very good!!!”

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Posted 4 months ago

Thank you for the five stars Rokas. Enjoy.

Posted 4 months ago

“2nd time I have used this Online shop fantastic service and quick delivery”

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Posted 4 months ago

Hi Paul, So happy to hear you had a great experience, thanks for taking the time to let us know. We’ll be here for your future online shopping needs.

Posted 4 months ago

“Ordered some speaker cable with bananna plug ends arrived in 48 hours , very professional finish l am very happy . New cables ( qed xt25 ) improved the sound on my hi fi , so all good”

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Posted 4 months ago

Hi William, Thank you for the review. We’re glad you’re enjoying the improved sound from the QED XT25 speaker cables. We’ll be here for your future Hi-Fi needs. Thanks:)

Posted 4 months ago

“Great service, custom product requirement delivere as requested, would recommend.”

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Posted 4 months ago

Hi Alister, We’re glad we could meet your custom requirements and that you’d recommend us. If you have any further requirements, please don't hesitate to contact us.

Posted 4 months ago

“I have received and set up my lovely new stand. A little niggle though. The top shelf looks a little off. The edge is not a 90 degree angle in part and looks discoloured. I will rotate and hope other side is true, but a tad disappointed with an otherwise beautiful rack.”

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Posted 4 months ago

Hi, Thank you for the review and for sharing your experience. If you need any assistance, please don't hesitate to contact us. In teh meantime, thank you for taking the time to leave a review, it's much appreciated.

Posted 4 months ago

“Excellent range, food communication, friendly, good prices”

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Posted 4 months ago

Thank you for the review. We appreciate your support and look forward to helping with future orders. Many thanks

Posted 4 months ago

Future Shop is rated 4.9 based on 643 reviews