Future Shop Reviews

Name: Future Shop
Address: Unit 5 MODA Centre, Stirling Way, Borehamwood, Hertfordshire
Rating: 4.96

5.0 Rating 475 Reviews

98 %

of reviewers recommend Future Shop

5.0

Based on 475 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,
Stirling Way,
Borehamwood
Hertfordshire
WD6 2BW

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Future Shop 5 star review on 18th February 2026

Pedro

Albertus

Future Shop 5 star review on 18th January 2026

Anonymous

Future Shop 5 star review on 9th January 2026

Dougie Singh

Anonymous

Anonymous // 01/01/2019

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“This Sbooster ultra works exactly as described in previous comments. i use it on a 12v sbooster that powers a Innuos zen mini mk3S. it adds details, the bass is more layered and weighted, and the treble is unbelievably good. I've never been as happy with any accessory as I was with this one, and a lot more money was spent”

Helpful Report

Posted 4 months ago

Hi Milovan, Thanks for sharing your experience. Great to hear the Sbooster Ultra enhances the 12V setup with the Innuos Zen Mini MK3S, especially the improved bass depth and treble clarity. If you need any further assistance or have more impressions to share, just let us know.

Posted 4 months ago

“Fast response from customer service, very efficient. Speedy dispatch. FS deserves all praises!”

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Posted 4 months ago

Great to hear the fast response and speedy dispatch, Jakisa. If you need anything else, please just let us know. Thank you for taking the time to leave your review.

Posted 4 months ago

“quick delivery, items as expected, reasonable price”

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Posted 4 months ago

Many thanks Stephen

Posted 4 months ago

“Arrived next again day. Very well packaged. Great service. Thank you”

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Posted 4 months ago

Hi Stephen, Thanks for taking the time to leave your review. If you need anything else, please just let us know. Warm regards.

Posted 4 months ago

“WOW, I would give them more than five stars if I could. Smashing staff to get on with, order dispatched the same day for free and it was only that DPD didn't deliver on the weekend that I got the item first thing Monday morning. In short a brilliant shop to do business with and great staff to sort out any questions you might have. Certainly be back in future to buy more of there goodies.”

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Posted 4 months ago

Hi Frank, Thank you for the fantastic review. Apologies for the weekend delivery delay, but we’re glad it arrived when you needed it. We look forward to helping you again with any future purchases.

Posted 4 months ago

“Sadly the Order delivered was incorrect but the staff at Future shop resolved by sending out the replacement and apologised and compensated me for the inconvenience caused.”

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Posted 4 months ago

Good Day, We understand from our operations and service teams that your order issue has been resolved. Thank you for your patience and understanding while this was completed. We are here to give you any further help you may need in the future. Kindest regards, Future Shop.

Posted 3 months ago

“Superb products delivered extremely quickly and free! Really impressed with what I ordered and the service.”

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Posted 4 months ago

Hi there, Thanks for the fantastic review. We're delighted to hear you loved the fast and free delivery. If you need anything else, just let us know.

Posted 4 months ago

“Grate service, Grate products Grate prices. I will always go to future shop For my cables.”

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Posted 4 months ago

Hi Martin. Thanks for the great review. Glad you’re happy with our service and prices. If you need anything else, please don't hesitate to contact us.

Posted 4 months ago

“I bought a digital hi-fi connector but the plugs seem incorrect, they don't fit properly on my equipment. Doesn't appear to interfere with the sound, however. I am going to compare with a connector in a specialist shop when I can. Update: this turned out to be a simple issue which has now been resolved after a suggestion from Future Shop. Thanks, guys!”

Helpful Report

Posted 4 months ago

Hi there, Thanks for letting us know. We’re sorry the plugs don’t fit properly. If you can share your order number and the exact product model, we’ll help troubleshoot or arrange a replacement/refund if needed.

Posted 4 months ago

“Fantastic service and very fast delivery”

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Posted 4 months ago

Hi Chris. We’re glad you enjoyed the service and fast delivery. If you need anything else, we’re here to help.

Posted 4 months ago

“Good service.”

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Posted 4 months ago

Great, thank you for letting us know.

Posted 4 months ago

“Very good service; orders processed and delivered promptly. Quality products.”

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Posted 4 months ago

Thanks for your kind words, Vadims. If you need anything else, we’re here to help.

Posted 4 months ago

“Everything went well thank you”

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Posted 4 months ago

Thanks for taking the time to let us know, Barry. If you need any further assistance, please don't hesitate to get in touch. Thanks

Posted 4 months ago

“Ordered longer lengths of GAIA adapters. Shipped quickly and arrived packaged nicely. All good.”

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Posted 4 months ago

Hi there, Thank you for your feedback. If you need anything else, we’re here to help.

Posted 4 months ago

“Just another brilliant experience with Future shop. Will purchase from them again. ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 months ago

Thank you, Lamaat. Your feedback is much appreciated,

Posted 4 months ago

“I had some questions regarding a product before purchase and the customer service has been very helpful and knowledgeable. Ended up buying the said product. Very happy with everything!”

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Posted 4 months ago

Hi Beneamin, Delighted to hear that the questions helped. If you need any further advice or assistance in the future, we’re here to help. Thank you for taking the time to leave your feedback.

Posted 4 months ago

“Thank you for your assistance in advising on cables for my home cinema both sound and picture have been improved”

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Posted 4 months ago

Hi Christopher, Delighted, glad to hear that the cables have improved both sound and picture for you.If you need further advice or assistance, we’re here to help. Thanks for taking the time to leave your feedback.

Posted 4 months ago

“Futureshop were very helpful with my query. The product arrived promptly the following day. I would highly recommend for all your cable requirements.”

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Posted 4 months ago

Hi Richard, Thank you for your kind feedback. If you ever need anything else for your cable requirements, we’re here to help.

Posted 4 months ago

“For customer service FutureShop cannot be beaten - by any company that I have dealt with over the years. I have been an "audiophile" for over 40 years and bought lots of cables from FutureShop. If you want prompt help or advice, look no further. Simples!!”

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Posted 4 months ago

Wow, James, thank you for such generous feedback. We’ve shared your message with the team and no doubt they will be genuinely pleased to read it. Thank you again for taking the time to write it.

Posted 4 months ago

“Very efficient service”

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Posted 4 months ago

Thank you for your feedback, John. It's much appreciated.

Posted 4 months ago

Future Shop is rated 5.0 based on 475 reviews