Future Shop Reviews

Name: Future Shop
Address: Unit 5 MODA Centre, Stirling Way, Borehamwood, Hertfordshire
Rating: 4.96

5.0 Rating 475 Reviews

98 %

of reviewers recommend Future Shop

5.0

Based on 475 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,
Stirling Way,
Borehamwood
Hertfordshire
WD6 2BW

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Future Shop 5 star review on 18th February 2026

Pedro

Albertus

Future Shop 5 star review on 18th January 2026

Anonymous

Future Shop 5 star review on 9th January 2026

Dougie Singh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased a subwoofer cable from the Futureshop, and was very pleased to receive some advice as to which cable to buy before I did so. The cable arrived promptly and seems to be just what I needed and I would certainly feel comfortable dealing with the company again.”

Helpful Report

Posted 3 months ago

Thank you, Mike. It’s great to hear the cable suits your setup, and we appreciate you saying you’d be happy to deal with us again.

Posted 3 months ago

“SIR. I WAS MOST IMPRESSED BUY THE SERVICE I RECEIVED FROM MARK HE HELPED ME TO MAKE MY DESION ON A SET OF SPEAKER AND INTERCONNECT CABLES MADE BUY TELLURIUM COMPANY PLUS I RECEIVED THEM IN A WEEK AND THAT ALSO INCLUDED BURN IN AS WELL. I HAVE ALSO ORDERED A RCA INTERCONNECT CABLE A COAXIAL ONE TO COMPLETE THE SET.BUT ITS GOING TO TAKE UP TO 2 WEEKS TO ARRIVE.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. Mark will be very pleased to know his advice helped you choose the Tellurium speaker and interconnect cables. Appreciate your further order for the RCA and coaxial cables and we hope they complete the setup nicely once they arrive. Your feedback means a lot to us.

Posted 3 months ago

“Great product quality, variety of usage and performance. I'm so delighted of high standard of my purchased items at Future Shop, many thanks.”

Helpful Report

Posted 3 months ago

Thank you, Sylvester. We’re really glad to hear you’re pleased with the quality and performance of your items. Your comments about the range and standards mean a lot to us.

Posted 3 months ago

“Excellent service. Whilst I was only wanting some speaker cable, I found the website easy to use and received the cable within a couple of days. Will definitely use Future shop for other hi fi equipment.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave a review. If you need anything else, please just let us know.

Posted 3 months ago

“Very good quality cable and fast delivery”

Helpful Report

Posted 3 months ago

Hi there, We’re glad you’re happy with the quality and fast delivery. If you need anything else, please just let us know.

Posted 3 months ago

“They are great! Reliable to deliver on time. Always willing to help. They know what they are talking about. I have been using them for years”

Helpful Report

Posted 3 months ago

Thank you for your kind words, Michael. If you need anything else, please just let us know.

Posted 3 months ago

“Bought many cables, always arrive promptly, the free burin in on the most recent order was a bonus and the Chord X Aray RCAs were an exceptional upgrade at a good price.”

Helpful Report

Posted 3 months ago

Hi there, Thanks for taking the time to share your experience; it's much appreciated.

Posted 3 months ago

“Two orders. One cancelled which they were very accommodating with and one received on time. Very helpful and communicative team. Cheers.”

Helpful Report

Posted 3 months ago

Hi there, Thanks for taking the time to share your experience. We're glad our team could assist. If you need anything else, please just let us know.

Posted 3 months ago

“Very pleased with the service. Ordered two sets of cables which were reasonably priced. Arrived quickly and good communications throughout. Happily use them again.”

Helpful Report

Posted 3 months ago

Hi Mark, Thanks for taking the time to leave the great feedback. If you need anything else, please just let us know.

Posted 3 months ago

“Good contact, fair prices”

Future Shop 5 star review on 8th December 2025

Helpful Report

Posted 3 months ago

Thanks for the great images, Adrian. If you need anything else, just let us know.

Posted 3 months ago

“I decided to purchase some isolation feet for my standmount speakers. I have used Future Shop previously and once again their speed of service and product selection was excellent. My purchase arrived within a matter of days and without any concerns or issues. I would recommend Future Shop whenever purchasing Audio Visual equipment and products.”

Helpful Report

Posted 3 months ago

Hi Sam, Thanks for the great review. We're glad the isolation feet and fast delivery met your expectations. If you need further assistance in the future, don't hesitate to contact us.

Posted 3 months ago

“Ordered a product (A&K SR 35) from abroad. E-mailed the shop beforehand, got a quick response, placed the order and got a (tracked) shipment delivered within days. Everything worked well, excellent communications and service from the shop!”

Helpful Report

Posted 3 months ago

Hi there, Thanks for taking the time to leave a review. Glad to hear all went smoothly with your order and that you were happy with the delivery speed. If you need anything else, just let us know.

Posted 3 months ago

“As usual excellent customer service. Ordered day one am. Delivered day two am. Securely packaged. Excellent price. Recommended”

Helpful Report

Posted 3 months ago

Many thanks for sharing your thoughts, Michael. It's much appreciated.

Posted 3 months ago

“Speaker cable was delivered fast and relaiable. Good communication.”

Helpful Report

Posted 3 months ago

Hi Oliver, We're glad the speaker cable arrived quickly. Thanks for taking the time to leave a review. If there's anything else we can help with, just let us know.

Posted 3 months ago

“First class service from FutureShop. Twice recently cables have arrived the very next day using standard delivery.”

Helpful Report

Posted 3 months ago

Great to hear, John. Thank you.

Posted 3 months ago

“Convenient and fast, easy shopping”

Helpful Report

Posted 3 months ago

Hi Kueipin, Many thanks for taking the time to let us know. If you need anything else, don't hesitate to contact us.

Posted 3 months ago

“Very pleased with my purchase. I also thought the service was excellent, i. e keeping me informed about my delivery. 👍”

Helpful Report

Posted 3 months ago

Hi Dave, Thanks for the great feedback. We’re glad you’re pleased with your purchase and the delivery updates. If you need anything else, just let us know.

Posted 3 months ago

“Excellent service ,speedy delivery and an excellent product.”

Helpful Report

Posted 3 months ago

Thank you, Andrew. Great to hear it all went well. If you need anything else, just let us know.

Posted 3 months ago

“Supplied very good terminated QED cables. Did have an issue with the next day delivery service, but the team at Future Shop handle my problems very well. Overall excellent service.”

Helpful Report

Posted 3 months ago

Hi Simon, Really happy to hear the terminated QED cables were good and that our team resolved the issue to your satisfaction. If you need anything else, just let us know. Thanks for the great review.

Posted 3 months ago

“I ordered an HDMI lead from Future Shop for my new Blu-ray player at a good price and it arrived within 2/3 days via RoyalMail. I am very satisfied as I can now see UHD and 4K on my tv.”

Helpful Report

Posted 3 months ago

Hi Richard, Many thanks for taking the time to share your feedback. If you need anything else, just let us know.

Posted 3 months ago

Future Shop is rated 5.0 based on 475 reviews