Future Shop Reviews

Name: Future Shop
Address: Unit 5 MODA Centre, Stirling Way, Borehamwood, Hertfordshire
Rating: 4.93

4.9 Rating 904 Reviews

98 %

of reviewers recommend Future Shop

4.9

Based on 904 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,
Stirling Way,
Borehamwood
Hertfordshire
WD6 2BW

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Future Shop 5 star review on 20th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 2 x 1.5m Tellurium Q Blue Ultra speaker cable. Whilst my Chord Clearway X was good something was lacking with my current system. The Tellurium has added more warmth and better bass. Overall very pleased. Next month will order the jumper cables to match. I often purchase hifi items second hand except when a shop gives valuable advice then it’s only fair to give them the order. Thank you for a very worthwhile addition.”

Helpful Report

Posted 4 months ago

Hi Peter, Many thanks for your review, and great to hear the Tellurium Q Blue Ultra is adding warmth and stronger bass for your setup. We’re glad our advice helped, and we’ll be here when you’re ready to pick up those jumper cables too. If you need anything else, just let us know.

Posted 4 months ago

“As always, good service ,nice products,always have what i need, the cable is very good quality, i have bought before and very good value, what more can i say?”

Helpful Report

Posted 4 months ago

Hi Simon, Thanks for the fantastic 5-star review :) We’re so glad to hear you’re happy with the service, products, and we appreciate your continued support. If you need anything else, just let us know.

Posted 4 months ago

“What a power cable ,this thing is huge,it must be at least 1 inch in diameter. I was taken aback by the weight ,boy it's heavy, the connectors are VERY high quality and for such large cable it's surprisingly flexible. As for improving the sound quality,this is always subjective, I think it has dropped the floor noise and has improved the overall listening experience,is it night and day, NO , but it's not a magic wand,if you're looking for a great power cable at sensible money,look no further.”

Helpful Report

Posted 4 months ago

Thanks for taking the time to share your thoughts, Charles. Happy to hear the cable’s quality and performance meet your expectations, even with its size and weight. If there’s anything else you’d like to try or if you have questions, just give us a shout.

Posted 4 months ago

“Delivery in time and functionality good.”

Helpful Report

Posted 4 months ago

Great to hear the product is functioning well, Chris. Thanks for taking the time to let us know. If you need anything else, please let us know. Many thanks :)

Posted 4 months ago

“Brilliant and helpful service to match the product range”

Helpful Report

Posted 4 months ago

Hi Gary Thanks for sharing your feedback. That's totally understandable, apologies. We’ll take your comment on the timing of review requests into account. If there’s anything we can assist with regarding your order, please let us know and we’ll help.

Posted 4 months ago

“Good selection of products and availability and the order was delivered on time”

Helpful Report

Posted 4 months ago

Hi there, Great to hear the order arrived on time, thank you. If you need anything else, just let us know.

Posted 4 months ago

“excellent aftercare service will buy from them again”

Helpful Report

Posted 4 months ago

Hi Christopher, Thank you for the fantastic 5/5 and for noting our aftercare. We look forward to serving you again in the future. If you need anything else, just let us know.

Posted 4 months ago

“Fast delivery helpful service. The Wireworld Sphere 48 HDMI cable is great improvement over my previous HDMI Audioquest Cinnamon 48G HDMI cable ,much more natural presentation and better definition. It has a cool colour balance to start with but this disappears as the cable runs in.”

Helpful Report

Posted 4 months ago

Hi Peter, Thanks for your review :) Glad you’re enjoying the Wireworld Sphere 48 HDMI cable. If you need anything else or have more questions, just let us know.

Posted 4 months ago

“Future Shop did all you would reasonably expect from a company who clearly value their customer base. A Great service , thank you Future Shop......... I will be back.”

Helpful Report

Posted 4 months ago

Hi Keith, We’re glad you’re happy with the service and that you’ll be back. If you need anything else, just let us know and many thanks for the kind words.

Posted 4 months ago

“everything was perfect. thanks.”

Helpful Report

Posted 4 months ago

Hi Hakan, Thanks for the kind words. We’re glad everything went perfectly. If you need anything else, just let us know.

Posted 4 months ago

“Excellent technical support, expecially with raccomandations for the best results of the managing of the purchased cable”

Helpful Report

Posted 4 months ago

Hi Francesco, Thanks for the kind words. We’re glad our technical support and recommendations helped you get the best results with your purchased cable. If you need anything else, just let us know.

Posted 4 months ago

“I ordered a 3.5mm mini jack to 5 pin din and although it took a bit longer than usual to arrive, I was kept informed about the delay and it duly arrived well packed and ready to plug and play (literally). Thank you.”

Helpful Report

Posted 4 months ago

Hi there, Thanks for sharing your thoughts; it's much appreciated. If there’s anything else you need, just let us know.

Posted 4 months ago

“I will always continue using Future Shop for all my hi-fi needs, there service and advice is truly phenomenal. The item I recently purchased wasn’t in stock- I had an email from themselves stating it was to be put on a priority delivery- it’s messaging like that which I have a lot of respect for. The delivery service is very quick and always securely packaged.”

Helpful Report

Posted 4 months ago

Hi Richard, Thank you for your fantastic feedback :) We’re so glad you’re happy with our service and the quick delivery. If there’s anything else you need, just let us know.

Posted 4 months ago

“First time customer of this company. Ordered by telephone. Immediate responce. Understood and was helpful with my requirements. Received my order within two days.”

Helpful Report

Posted 4 months ago

Hi James, Many thanks for taking the time for your kind review. Glad our team could assist you by phone and that you received your item quickly. :) If you need anything else, just let us know.

Posted 4 months ago

“F.S have alwas provided a friendly and professional service.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your kind review. We’re glad our team provided friendly and professional service. If you need anything else, just let us know.

Posted 4 months ago

“Great service. Great prices. Very helpful and knowledgeable staff.”

Helpful Report

Posted 4 months ago

Hi Colin, Thank you for your kind review. We’re delighted you had a great experience with our service and staff. If you need anything else, just let us know.

Posted 4 months ago

“It is a very good cable,,,, It works very well”

Helpful Report

Posted 4 months ago

Hi there, Thanks for the kind words. So glad to hear the cable is working well. If you need any assistance or have questions, feel free to reach out.

Posted 4 months ago

“Super fast delivery, happy with product”

Helpful Report

Posted 4 months ago

Hi Andrew, Thank you for sharing your feedback; it's much appreciated. If you need anything else, just let us know.

Posted 4 months ago

“Very pleased with product and service. Highly recommend”

Helpful Report

Posted 4 months ago

Thank you for sharing your feedback, Maynard. We appreciate the recommendation :) If you need anything else, just let us know.

Posted 4 months ago

“The product, prepacked by the manufacturer, arrived with an item that was incorrect. Instantly got through on the phone to Future Shop who immediately resolved the problem by saying they would send me the right item. Within 15 mins I got an email to say it had been despatched and it arrived the following morning. Excellent service.”

Helpful Report

Posted 4 months ago

Thank you for sharing your experience. We’re glad the issue was resolved quickly and you were satisfied with the service. If you need anything else, just let us know.

Posted 4 months ago

Future Shop is rated 4.9 based on 904 reviews