Future Shop Reviews

Name: Future Shop
Address: Unit 5 MODA Centre, Stirling Way, Borehamwood, Hertfordshire
Rating: 4.96

5.0 Rating 283 Reviews

99 %

of reviewers recommend Future Shop

5.0

Based on 283 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,
Stirling Way,
Borehamwood
Hertfordshire
WD6 2BW

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Future Shop 5 star review on 9th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual excellent customer service. Ordered day one am. Delivered day two am. Securely packaged. Excellent price. Recommended”

Helpful Report

Posted 1 month ago

Many thanks for sharing your thoughts, Michael. It's much appreciated.

Posted 1 month ago

“Speaker cable was delivered fast and relaiable. Good communication.”

Helpful Report

Posted 1 month ago

Hi Oliver, We're glad the speaker cable arrived quickly. Thanks for taking the time to leave a review. If there's anything else we can help with, just let us know.

Posted 1 month ago

“First class service from FutureShop. Twice recently cables have arrived the very next day using standard delivery.”

Helpful Report

Posted 1 month ago

Great to hear, John. Thank you.

Posted 1 month ago

“Convenient and fast, easy shopping”

Helpful Report

Posted 1 month ago

Hi Kueipin, Many thanks for taking the time to let us know. If you need anything else, don't hesitate to contact us.

Posted 1 month ago

“Very pleased with my purchase. I also thought the service was excellent, i. e keeping me informed about my delivery. 👍”

Helpful Report

Posted 1 month ago

Hi Dave, Thanks for the great feedback. We’re glad you’re pleased with your purchase and the delivery updates. If you need anything else, just let us know.

Posted 1 month ago

“Excellent service ,speedy delivery and an excellent product.”

Helpful Report

Posted 1 month ago

Thank you, Andrew. Great to hear it all went well. If you need anything else, just let us know.

Posted 1 month ago

“Supplied very good terminated QED cables. Did have an issue with the next day delivery service, but the team at Future Shop handle my problems very well. Overall excellent service.”

Helpful Report

Posted 1 month ago

Hi Simon, Really happy to hear the terminated QED cables were good and that our team resolved the issue to your satisfaction. If you need anything else, just let us know. Thanks for the great review.

Posted 1 month ago

“I ordered an HDMI lead from Future Shop for my new Blu-ray player at a good price and it arrived within 2/3 days via RoyalMail. I am very satisfied as I can now see UHD and 4K on my tv.”

Helpful Report

Posted 1 month ago

Hi Richard, Many thanks for taking the time to share your feedback. If you need anything else, just let us know.

Posted 1 month ago

“Everything was fine, but product was delivered a day later than stated by courier.”

Helpful Report

Posted 1 month ago

Hi Ron, Sorry about the delay with delivery, this is not the norm. If you need anything else, just let us know.

Posted 1 month ago

“All OK very happy.”

Helpful Report

Posted 1 month ago

Thank you Peter

Posted 1 month ago

“Fantastic service”

Helpful Report

Posted 1 month ago

We're so pleased to hear this, Giorgio. Thank you for taking the time to let us know.

Posted 1 month ago

“Efficient”

Helpful Report

Posted 1 month ago

Thanks for the review. Glad to hear you found us efficient. If you need anything else, just let us know.

Posted 1 month ago

“I could review the QSA fuse if and when it arrives”

Helpful Report

Posted 1 month ago

Hi there, Thanks for the update. We’ll be ready to assist as soon as the QSA fuse arrives. If you need anything in the meantime, just let us know.

Posted 1 month ago

“Great company and website to buy from and the cable price was great. Another good Van den hul interconnect which sounded great in my system. Nice that there is no charge for burning in the cables.‎ quick delivery as well , highly recommended and will gladly purchase again in the future.”

Helpful Report

Posted 1 month ago

Hi Stephen, Thanks for the fantastic review. We’re glad you’re happy with the price, sound, and quick delivery. If you need anything else in the future, just let us know.

Posted 1 month ago

“Great, prompt service from Future Shop. My Van den Hul speaker cable (bare wire specification) was perfectly prepared, and very securely packed. A telephone query before installation was dealt with very pleasantly. A great transaction !”

Helpful Report

Posted 1 month ago

Hi John, Thanks for this fab review. Happy to hear that all went well. If you need anything else, just let us know.

Posted 1 month ago

“Easy to navigate website, great quality kit, fair prices and fast efficient delivery.”

Helpful Report

Posted 1 month ago

Thanks for the review, Phillip. We appreciate the time you've taken to share your thoughts, thanks so much. If you need anything else, just let us know.

Posted 1 month ago

“واووو كلشي واسعار حلوة وتجنن”

Helpful Report

Posted 1 month ago

Wow, everything. And the prices are great and amazing ------------------------- Thank you for your review, Nadia. We're glad you enjoyed the experience and the great prices. If you need anything else, we're here to help.

Posted 1 month ago

“Great service ultra fast delivery”

Helpful Report

Posted 1 month ago

Thank you Ian.

Posted 1 month ago

“Future Shop is my go to online retailer for any cables I may need. The process is very simple and if you do need advice, they are always happy to help.”

Helpful Report

Posted 1 month ago

Thanks for the review, Steven. If you ever need further advice, we’re happy to help. Best.

Posted 1 month ago

“Very quick, accurate service backed up by emails to keep you up to date”

Helpful Report

Posted 1 month ago

Hi Peter, Thanks for the review, we’re glad you found our service quick with clear updates along the way. If you need anything else, just let us know.

Posted 1 month ago

Future Shop is rated 5.0 based on 283 reviews