Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,871 Reviews

84 %

of reviewers recommend Fy

Company Reviews

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Metrics

4.4

Based on 1,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been quite happy with what I have received so far, but on my last order I only received 2 out of 4 items I ordered during a sale (I received an email saying they were out of stock and got a refund)”

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Posted 8 years ago

“Really good customer service. Replied straight away and also refunded the post and packaging on my return”

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Posted 8 years ago

“I've ordered from FY a few times now and each order has arrived quickly. I love the products Fy have and will definitely stay a loyal customer.”

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Posted 8 years ago

“Quick service & nice packaging ;)”

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Posted 8 years ago

“The ship was fast, and the product is 100% accurate to the descriptions. The whole package was in a shiny trippy envelope what my girlfriend absolutly loved it, and every other girl who saw it. :)”

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Posted 8 years ago

“I like very much the userfriendly interface and also all of the products which are published.”

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Posted 8 years ago

“The app I bought I through had lots of bugs and kept shutting down when I made the purchase. As a result, I didn't feel like my money was in safe hands and did not feel comfortable with the purchase. Add to this that the purchase to a very long time to arrive did not add to any feeling of safety. It did arrive eventually but compared to other online purchases I have made (which is a lot), it could have been a lot quicker. I had also seen advertisements of FY on Facebook with different discount offers but when you can't find the code. All of these things together makes me feel very adomant to buying more things through FY unfortunately.”

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Posted 8 years ago

“I placed an order ages ago, waited a long time, then it turned out it wasn't in stock and so I was just refunded but without any notification. Surprised it has taken you this long to ask / notice.”

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Posted 8 years ago

“I've loved all of the items I've purchased from Fy and the independent traders are wonderful! They offer so much variety and great customer service that I can't fault! Fabulous”

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Posted 8 years ago

“Unfortunately, the item I purchased was not as pictured - Fy had accidentally uploaded an image that depicted my necklace as at least double the size it was. I reported this and was refunded, although the image on the website wasn't altered. However the service was good and the mistake was acknowledged. I'd advise that more action should have been taken to ensure that other customers weren't disappointed.”

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Posted 8 years ago

“Fy is great :) It's got a range of unique and quirky products. I've had a few watches from Fy that I love, and always get asked where they're from. It's great if your looking for original gift ideas. The app is very easy to use, and I've received free shipping on everything I've ordered thus far, which is a bonus! And they quite often have % off offers on many products, although great value at full price too. Fast deliveries, and very well packaged. Checkout is super quick and easy, although I do think it could do with not being so quick and easy (a five year old could purchase something without realising)”

Helpful Report

Posted 8 years ago

Fy is rated 4.4 based on 1,871 reviews