Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,886 Reviews

84 %

of reviewers recommend Fy

Company Reviews

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Metrics

4.4

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this app for finding gifts, the products are unique and affordable. The free shipping is an added bonus.”

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Posted 9 years ago

“Great App design, amazing variety and free delivery. What's not to like?!”

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Posted 9 years ago

“A really easy app to use- and the products are great too ????”

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Posted 9 years ago

“I love the products and the app is really easy to use. I've bought many items now and I'm impressed with the quality. Will definitely use FY again!”

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Posted 9 years ago

“I really enjoyed the watches and the app is super user friendly, I want to buy everything!”

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Posted 9 years ago

“Beautiful products, some very exclusive! And the support from the FY team is very quick and efficient when we have questions about something.”

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Posted 9 years ago

“Fast shipment, good prices”

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Posted 9 years ago

“I love the rings you sell. I bought one recently that was a beautiful rise quarts, but unfortunately it broke after about 20 minutes of wearing it. The metal rod wasn't strong enough as it broke.”

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Posted 9 years ago

“I have bought several items of jewellery of Fy. I absolutely love the products available. Very unusual and value for money. I am definitely a loyal customer!”

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Posted 9 years ago

“Really good variety of jewellary and gifts, reasonable prices and quick shipping!??It!”

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Posted 9 years ago

“While I generally am very keen on the products offered by Fy, and am often very tempted to make a purchase I refuse to do so due to my single bad experience with the company: I purchased something online a couple of weeks before Christmas as a gift for a family member. The payment went through and u received an email saying it would be delivered within a certain amount of days, which I was happy with. The item never arrived and it was close to New Year's Day when I finally received an email telling me it was out of stock and I had been reimbursed. By then I had already gone through the embarrassment of not having a gift at the time I needed it. All I was offered in compensation was "sorry", not even a token voucher (even £5 would have been something!!) as compensation. Highly unprofessional, unreliable and lousy customer service. I even voiced this at the time and still had no response. Never again.”

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Posted 9 years ago

“Very stylish and unusual products, purchased (mainly) for the important women in my life. Delivery to the UK has been excellent and the products are well-packaged.”

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Posted 9 years ago

“Fun and easy to browse with great selection of products. Easy to order and free shipping!”

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Posted 9 years ago

“Amazing customer service...prompt reply to my email when the ring I bought was slightly too big, posted it back and got a smaller size hassle-free within a week. Very impressed!”

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Posted 9 years ago

“I love buying from FY, mainly because my items arrive in really beautiful shiny packaging literally the next day! Also the app is so easy to use and dangerously addictive to use.”

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Posted 9 years ago

“I've been quite happy with what I have received so far, but on my last order I only received 2 out of 4 items I ordered during a sale (I received an email saying they were out of stock and got a refund)”

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Posted 9 years ago

“Really good customer service. Replied straight away and also refunded the post and packaging on my return”

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Posted 9 years ago

“I've ordered from FY a few times now and each order has arrived quickly. I love the products Fy have and will definitely stay a loyal customer.”

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Posted 9 years ago

“Quick service & nice packaging ;)”

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Posted 9 years ago

“The ship was fast, and the product is 100% accurate to the descriptions. The whole package was in a shiny trippy envelope what my girlfriend absolutly loved it, and every other girl who saw it. :)”

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Posted 9 years ago

Fy is rated 4.4 based on 1,886 reviews