Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,908 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All necklaces chosen were out of stock except one which didn't arrive until Dec 28th. Ordered 13th Dec. Necklace which came was ok but chain in such a knot it took me and hour to unravel. Ring was ok. Overall the quality was not equal to the price.”

Helpful Report

Posted 9 years ago

“I bought a heart bracelet and it had a delicate texture. I gifted this to my roommate and she adored it. Great purchase!”

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Posted 9 years ago

“Fantastic. Propmt delivery and lovely product.”

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Posted 9 years ago

“The quality was fantastic, the odd way to order was actually better and easier, but if you want information about your order you have to go get it yet they did reply quickly”

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Posted 9 years ago

“Great service, well packaged, arrived on time and just as nice as in the picture!”

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Posted 9 years ago

“Bought a gorgeous marble print makeup bag and wash bag as a gift. Lovely products that arrived really quickly. Love how unique the products are on Fy!”

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Posted 9 years ago

“You allowed me to purchase an item, then told me it was out of stock. I then had to wait for a refund.”

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Posted 9 years ago

“Excellent app, products and service”

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Posted 9 years ago

“Great app, great products, great service!”

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Posted 9 years ago

“Great looking app with loads of stuff I want. I was surprised how affordable the products were- I got my rings and have been wearing them every day.”

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Posted 9 years ago

“Really lovely website with wonderful things but the earrings I purchased broke when I opened them up to put them in. I thought about complaining but all the places I've bought jewellery from strictly don't do returns so just won't be re-purchasing.”

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Posted 9 years ago

“Awesome products, fast delivery and great customer service”

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Posted 9 years ago

“Fast delivery, & the earrings were even more beautiful than expected!”

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Posted 9 years ago

“Overall- amazing user experience, purchase as you go, great selection of accessories. Supporting up and coming designers !”

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Posted 9 years ago

“I really love their selection of stylish bags and accessories.”

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Posted 9 years ago

“Lots of great things on here and great value. Can't wait for all the things I have ordered to come. Will tell all my friends.”

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Posted 9 years ago

“Easy to use, fast, simple, doesn't crash unlike the topshop app. It's honestly that good that I could just browse and buy everything from the app, instead of going on to my computer! Plus loved the sparkly envelopes!!”

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Posted 9 years ago

“Love my earings. Such a good price and are stirling silver so my ears wont get infected.”

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Posted 9 years ago

“Amazing customer service from replying to emails quickly to shipping the product! Would definitely buy again, and I'm all the way in Canada!”

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Posted 9 years ago

“easy to shop and great products”

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Posted 9 years ago

Fy is rated 4.4 based on 1,908 reviews