Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,908 Reviews

84 %

of reviewers recommend Fy

Company Reviews

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Metrics

4.4

Based on 1,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick delivery and perfectly packed. fair price and i got exactly what i expected.”

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Posted 6 years ago

“Great service, quick delivery, fab products💜💜💜”

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Posted 6 years ago

“Great product... great service”

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Posted 6 years ago

“Customer service excellent with consideration taken with everything. Fast, efficient and reliable company. Thankyou!”

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Posted 6 years ago

“Excellent quality product at competitive price. Good customer service too.”

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Posted 6 years ago

“First class service & tremendous selection of merchandise. Cannot recommend highly enough. Will continue to use without hesitation.”

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Posted 6 years ago

“Lovely original artwork and great service”

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Posted 6 years ago

“Great Wall art, quality frames, fast delivery”

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Posted 6 years ago

“Very happy with service and finished product. I emailed to ask when I could expect delivery and received response by return. Delivery actually arrived a few days earlier than expected which I was pleased about.”

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Posted 6 years ago

“I'd stalked the site for ages before I made a purchase but I'm happy that I did. Smooth delivery, goods as described. Not cheap but then what is that's any good?”

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Posted 6 years ago

“Really good quality prints, very well packaged and really excellent customer service!”

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Posted 6 years ago

“I have had several prints from here. What I like is the good selection of sizes, framed or just a print! They arrive well packaged and are really good value. What I like most though is they have such a good selection of unusual prints. Definitely a talking point in any room!!!”

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Posted 6 years ago

“Great products, well packed and delivered quickly. Super pleased with FY. I recommend to all my friends!”

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Posted 6 years ago

“Beautiful prints!”

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Posted 6 years ago

“I’ve been very happy with each and every purchase I’ve made so far and there is a great variety of products to choose from.”

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Posted 6 years ago

“Great value prints”

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Posted 6 years ago

“I ordered a rug on November 30th with details that it would be delivered in a few days. After weeks going by with no update I chased them only to be told it wouldn’t be in stock until the 7th January. I have now waited and one week later no news of the shipment, if it’s been received, dispatched, delayed or any update of any sort?! I’ve only been asked to provide a landline number, which I can’t see why this should be a hurdle to my delivery when they have my mobile? Now I am not receiving any response and wondering if this is a genuine retail site or if I just lost my money to a shame site?? Very disappointed with this first and likely last order!! Any help gratefully received! Naz”

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Posted 6 years ago

Hello, thanks for your feedback and sorry to hear this! We apologise for the complications that came up with this order, and we are currently working on improving the customer experience for backordered items (which we try to avoid in general but unfortunately can't entirely eliminate) as we understand this is definitely frustrating. It looks like in the meantime this has been sorted and your item should have arrived by now. We hope this was resolved satisfactorily, but we will follow up now to be sure. Please let us know if we can be of further help. Best, Sabrina from Fy

Posted 6 years ago

“Great service - always an easy process.”

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Posted 6 years ago

“Excellent service great products and great value to.”

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Posted 6 years ago

“The art prints I ordered were beautiful. But most of all, I am super impressed with their customer service. They are super responsive and courteous. Thanks Fy!”

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Posted 6 years ago

Fy is rated 4.4 based on 1,908 reviews