Fy Reviews

Name: Fy
Rating: 4.39

4.4 Rating 1,877 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,877 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service creating my own poster. Can’t wait to have it up on my wall. Can’t recommend them highly enough !!”

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Posted 7 years ago

“Beautiful quality prints that were very unique. Fab prices and super quick delivery”

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Posted 7 years ago

“The prints I ordered were of good quality and the transaction process was simple. I was kept informed all the way to when my order was shipped and when expected delivery was due. I highly recommend FY.”

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Posted 7 years ago

“Very disappointed in the customer service. I paid $275 for a huge framed print of the ocean and unfortunately it arrived damaged in multiple places. The box was completely destroyed and the frame was cracked. It has been over 2 weeks and still no solid answer about a replacement/refund. Hate to leave a bad review but don't know what else to do. As soon as I saw the damage, I reached out to customer service via Live Chat and received a response 4 days later. They asked for images of the damage, which i sent back right away. Another few days passed and they reached out asking for more images. i replied right away, again, and still have not heard back. I've followed up 3x in the live chat and even sent 2 emails to the help team. Still nothing. I was so excited for my print and paid a lot of money for it. Hopefully i will hear from the team soon”

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Posted 7 years ago

“Just ordered my second print today ... great service & love my prints. Thanku!”

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Posted 7 years ago

“Very friendly service. Made contact within an hour of order to see what personalisation I wanted. Order sent to production within 24 hours. Great service :)”

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Posted 7 years ago

“Super fast service and shipping. Love the prints and range of products. Just purchased two more products”

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Posted 7 years ago

“I ordered a print which arrived in a very timely manner, I was very pleased with the content and the quality! Highly recommend 🙌🏼”

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Posted 7 years ago

“Really easy company to buy from, quick delivery and great products. just love the prints I have bought and they look great too.”

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Posted 7 years ago

“My wall art looks perfect, the website is easy to navigate I was informed of shipping and loved what I received. Wouldn’t hesitate to you them again. Great value for money!”

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Posted 7 years ago

“Easy to order, great products and quick delivery, what more could you want.”

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Posted 7 years ago

“Fantastic art prints that not everyone will have. Looks great hung. Ordering was easy and delivery was quick.”

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Posted 7 years ago

“The quality of the prints and the frames are amazing. I love the assortment of artwork that I may have never found somewhere else. I bought two bicycle prints. I can’t wait to hang them.”

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Posted 7 years ago

“Great prints , great choice and great customer services 🙌🏻 I bought a print and framed it myself ... love it 👌🏻”

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Posted 7 years ago

“I’m an interior designer and have been using your sight for the past few weeks and love it and I have been telling all my colleagues about the site.”

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Posted 7 years ago

“I'm blown away by the high level of customer service, it's few and far between these days. I shall be using Fy lots more in the future. Thank you”

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Posted 7 years ago

“Beautiful items but poor customer service. I have been overcharged and have messaged the company on 3 separate occasions without a response. Please beware - do not buy when they are promoting a sale or reduction for a first purchase as you are charged full price.”

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Posted 7 years ago

Hi there, we're really sorry you had this experience! I have sent you a direct email and I hope this helped. Just send us a reply should you have any further questions or concerns. Best, Artiom from Fy!

Posted 7 years ago

“Great products! Picture looks fab!”

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Posted 7 years ago

“Great and reliable website”

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Posted 7 years ago

“I was concerned about my order. Caro was great!”

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Posted 7 years ago

Fy is rated 4.4 based on 1,877 reviews