Fy Reviews

Name: Fy
Rating: 4.39

4.4 Rating 1,877 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,877 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value .great product grest delivery .will use you again .love my prints”

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Posted 6 years ago

“A lovely print on great quality paper.”

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Posted 6 years ago

“I'm surprised to view so many high ratings on here as I've had the complete opposite experience with the Fy company. It makes me think all the high rated reviews are fake. My first order went missing and I never received it. After following up with Royal Mail I'm now waiting 10 working days for a response to an investigation as to where my parcel is. In the meantime the item which I bought for a present, I purchased again on Fy however when I went to check out and select 'next day delivery' or 'express delivery' the Fy website didn't allow me to do so and instantly completed the purchase as it had saved my card details from the previous purchase. Then I contacted Fy on their chat service via their website, email and Facebook messenger however I have not got a response from any of these channels. I'm worried Fy will again send this item 'not signed for' upon collection and therefore the item will get lost again. Also the phone number they have listed is disconnected. I know they have received my Facebook message as it shows as seen. To the Fy company can you please respond to any of my messages so I can arrange a refund of the first item I never received and get an update on the second item I ordered to replace the one that is missing. J”

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Posted 6 years ago

“Nice products, good quality, reasonably quick delivery. Bit surprised that the returns policy is to keep the item and donate it.”

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Posted 6 years ago

“Matched perfectly with others colours and shape was just right”

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Posted 6 years ago

“Can only say excellent from ordering to delivery.”

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Posted 6 years ago

“Great service and lovely products.”

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Posted 6 years ago

“Interesting art work but tends to be over priced .”

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Posted 6 years ago

“Good selection of products. Prompt delivery.”

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Posted 6 years ago

“I love my Fy prints. Good quality prints. My only negative is that the paper it is printed on are not as white as I expected or advertised More cream, which was a disappointment. Came on time but have to put heavy items on top of them to flatten out if you’re not framing them.”

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Posted 6 years ago

“Had a big wall to cover . These pictures filled the space without costing a fortune. Had FY frame them. Looks great and really fast easy delivery.”

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Posted 6 years ago

“I have only purchased prints so far but they arrive well packaged and fast from the time I ordered them. Their selection is huge and the quality is superb!!”

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Posted 6 years ago

“Beautiful product and fast delivery with constant contact as to delivery!”

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Posted 6 years ago

“I purchased two prints and LOVE them! I can't wait to hang them when we move (this coming month). I want to buy so many more prints from Fy!!”

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Posted 6 years ago

“Beautiful print, looks great above my bed. Arrived on time and in perfect condition. I will definitely be ordering again.”

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Posted 6 years ago

“well priced, swift delivery and great product”

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Posted 6 years ago

“Fantastic customer service and great quality products!”

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Posted 6 years ago

“Brilliant quality and (most importantly) brilliant customer service. Will be buying from these guys time and time again.”

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Posted 6 years ago

“Very good quality pictures. Value for money well packaged and delivered as agreed.”

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Posted 6 years ago

“I love FY...I have 5 pieces soon to be 6 in my home and they are all Fabulous....great quality & delivery time seems to be in the blink of an eye...they send an e-mail to confirm your order, let you know when sent and easy to track. I will continue to shop with FY...😍”

Helpful Report

Posted 6 years ago

Fy is rated 4.4 based on 1,877 reviews