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Fy Reviews

4.4 Rating 1,856 Reviews

85 %

of reviewers recommend Fy

Company Reviews

4.4

Based on 1,856 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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Fy 1 star review on 21st May 2022

Fy 5 star review on 6th March 2021

Fy 5 star review on 23rd February 2021

Fy 5 star review on 19th February 2021

Fy 5 star review on 19th February 2021

Fy 1 star review on 18th February 2021

Fy 2 star review on 25th January 2021

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order for a poster over a month ago, and it still has not been delivered. The vendor refuses to send another poster. Customer service takes over a day to respond and has not offered any logistical help. Getting a refund has been nearly impossible. Very disappointed and would not recommend purchases from here to others.”

Posted 2 years ago

“Buyer beware. I purchased the giraffes in a bath print, and was happy with the quality, but disappointed to find that the actual picture size is smaller by 1 inch all round. I purchased what I thought was a 12 x 16 inch picture, and what I received measured 10 x 14. Whilst it does state the picture is trimmed, I believe clarification that this reduces the overall size of the picture itself needs to be made clear.”

Posted 2 years ago

“Line through picture, like there was low ink when printed.”

Posted 2 years ago

“First time I’ve used FY and I must admit I was very presently surprised at the quick delivery and quality product! I was a little dubious based on the appearance of the website, and not being able buy more than one item in on transaction. BUT great service, a nice 20% discount on first order, really fast DPD delivery as website said 8-10 days, but I got them within 48 hours, and the products, MALINI LUXE cushions were really really NICE and finished my room perfectly!”

Posted 2 years ago

“I have to say I was very skeptical. I fell in love with the style and bought the boots and then worried it was a fraudulent company, but I got to say I was wrong. The boots came within two weeks- they were gorgeous and comfortable- albeit the wrong color :( I ordered the brown - got the black- which were actually very nice. I wrote to customer service and they actually refunded my money and let me keep them!! Wow so now I will go and order the correct color. I was wrong. I judged them and they did right by me.”

Posted 2 years ago

“Quick delivery, good packaging and good quality. Happy :-)”

Posted 2 years ago

“for $70 I expected better quality. every corner on my frame has some sort of scratch or imperfection. and dark smudges on the frame as well. will keep though. oh well.”

Posted 2 years ago

“I recieved it quick. Not great quality. Kinda cheap looking for the price. Paper back bulges, so it won't lay flat on the wall.”

Posted 2 years ago

“I ordered 2 prints but ordered a 3rd one by mistake. I emailed the customer service to tell them and within minutes I had a reply and a refund for the print I had ordered in error. My prints arrived to France within a week and I love them. I will definitely order again. Great product and great service.”

Posted 2 years ago

“Really love my prints,quick delivery”

Posted 2 years ago

“I bought the Appa print, it's a beautiful design love the art style it has incorporated. Only critisism is it doesn't feel like the resolution for A3 is quite right like it was drawn smaller and just blown up without lines getting sharpened. Overall happy with the poster but for the price I paid expected slightly better quality”

Posted 2 years ago

“Just received my purchase. So easy to order and packaging and delivery spot on. First time ordering and I could not be more pleased with everything. The print is gorgeous! Would definitely order again.”

Posted 2 years ago

“The illustration itself is really nice and it has arrive in a very nice and strong package, but the print quality is really really bad. I'll hang it up high in order not to notice the very low resolution.”

Fy 2 star review on 25th January 2021

Posted 2 years ago

“Loved it, arrived promptly, securely packaged, thanks.”

Posted 2 years ago

“I would give no stars if I could. I have still not received my purchase over 5 weeks in and have been told they have not heard back from the vendor. FY do not take responsibility the the things they sell and the delivery therefore they should not advertise fast shipping as they have no control over it. Very poor customer service too. The site looks nice and is easy to use with some nice products but delivery, responsiveness and service let them down.”

Posted 2 years ago

“Just arrived,well packaged, love it”

Posted 2 years ago

“Quick delivery and the print is beyond awesome. Its something to remember by the quarantine.”

Posted 2 years ago

“What an absolute pleasure to deal with FY from ordering to my picture to being delivered I was kept up to date with the stages. So so pleased with my picture just finishes our bedroom off.”

Posted 2 years ago

“I had great expectations about this store, since the prints look so good and chic. I asked for a small print to test the quality and delivery time. This small print took about 9 days to arrive and the envelope arrived wet, the print had no plastic protection and the print was of course also wet. Luckily the damage was not that serious and the ink did not run. The quality of the print is not adequate, it seems that they print it at home, besides the colors are very dark compared to those of the web page. I can understand a little variation in the color, but this is a noticeable difference. I'll keep the print, but I wouldn't order again.”

Posted 2 years ago

“i posted a less favorable review about the quality of a print in a frma ei recieved. while i stand by that review. on letting customer service know, they immediately aapologies and refunded me without quibble which is good customer service so becasue i cant edit my original review, i am writing a new one and rewarding 4 stars.”

Posted 2 years ago

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Fy is rated 4.4 based on 1,856 reviews