“I have had nothing but pleasure dealing with Admiral. A straight forward car insurance company, friendly staff, good competitive pricing and all round satisfaction.”
“I only resent took out n admiral platinum home insurance policy which you assume would be desent.
I woke up this morning to water coming into my kitchen from the bathroom which was coming through my lighting.
Rang for emergency plumber who came out in a timely fashion. I would say that the plumber was lack lustre to say the least and was here about five minutes before he said he couldn’t do anything due to the bathroom pipes being behind tiles. He said that he was not allowed to touch anything and said it was a no access so I had to go back to my insurers.
Sorry for going on but I’m bloody fuming.
I rang back to be told that the insurance would pay for my plumber to remove the tiles however the excess was £150 and any damage caused by the water leak would be a further £350, basically what is the point in having the insurance.
I will soon be cancelling my insurance but the only time you need it, not covered unless I pay for my own plumber and £500 exceeds. Joke”
“Adding a new driver to multi-car policy, superb service, quick, easy, to the point, explained adjusted premium, provided advise on upcoming vehicle change.”
“Agreed to take out admiral insurance on my BMW 6 series a year ago as my annual mileage has dropped to 4000. The charge was cheap as I agreed to Telematics in exchange for low premium. Bad Choice! I have paid out more than the cost of Insurance, as I drove my car to the Garage several times when my on board computer, each time, warned me of imminent mechanical failure of one sort or other. Complained to Admiral several times but they sent a Technician out once only when they learnt I had planned to terminate the obnoxious Telematics. The last straw was last December, when my battery went dead! BMW Garages later told me that, Telematics has always interfered with the electronics of BMW 6 Series as well being an enormous drain on the battery! Admiral did not warn me!”
“If i could give a zero i would. ABSOLUTELY DISGUSTING... spoke to someone saying my car was broken down and at the garage so they couldnt work on my littlebox as i didnt have the car. They have now increased my insurance...an excess of just over £200... i dont know where they expect me to get this money from as i bought a car from a dealer that was faulty...been at garage for 4mnths and i told them this. Now they are saying because i spoke to the engineers i should have spoken to them too. But they are YOUR engineers!!! You asked them to call me.
Soo upsetting as i have spent ao much already and paid insurance for 4mnths whilst car was at garage. What you are doing and have done is so wrong on so many levels Admiral..so wrong.”
“If i could give a zero i would. ABSOLUTELY DISGUSTING... spoke to someone saying my car was broken down and at the garage so they couldnt work on my littlebox as i didnt have the car. They have now increased my insurance...an excess of just over £200... i dont know where they expect me to get this money from as i bought a car from a dealer that was faulty...been at garage for 4mnths and i told them this. Now they are saying because i spoke to the engineers i should have spoken to them too. But they are YOUR engineers!!! You asked them to call me.
Soo upsetting as i have spent ao much already and paid insurance for 4mnths whilst car was at garage. What you are doing and have done is so wrong on so many levels Admiral..so wrong.”
“Bad experience with Admiral after hit and run accident. They never paid me, not having after 1 month from incident nothing in their system. They was expected me to claim on my insurance, because they can not afford to loose money in their business. Fully not recommended, not going forward with them.”
“I have admiral house insurance paid my premiums in good faith for never made a claim until 14th December 2018 when I had a burst pipe that ruined my kitchen floor and decor . I took photos and contacted admiral after 6 weeks they finally sent an assessor to look at the damage that was still evident my flooring and underborading was ruined and the skirting boards damp cracked and cracked paint on the walls . They then took another 2 weeks to send me an insulting offensive letter stating that no unforeseen water escape had occurred and that it was rising damp that is not covered on my policy . I am appalled my home was built in the 1970’s and has a fitted damp proof course I have never had rising damp . I have taken further photos of evidence now it has dried out and am seeking another assessment from a competent building surveyor to evidence the dishonesty of admiral at least if you are trying to default on a contract do it with something half competent rather than a fabrication and I suggest you employ assessors who know a little about buildings . I have been caused undue stress and had to take a loan out to get my home in a state of repair . My premiums have been taken fraudently and I am seeking legal advice shame on you admiral”
“My car was run into by a third party; the damage was such that Admiral declared it a write-off. Despite policy wording around paying out “market value” and “this is so you can replace the car with one of similar age, condition, mileage and specification”, they failed to do this, and short-changed me by around £700. Have cancelled all remaining policies, referred my case to the Ombudsman, and will never again use Admiral.”
“Got quoted £1300 until I told them about a non fault claim (when Someone drove into my parked car) meaning I still had 3 years no claims and they put it up £800 saying I’m more of a risk!! Basically no claims bonuses are useless.. Absolute joke would never use them again!!”
“I am 80 years old and not very good with computers but with Admiral I managed to buy insurance for my car at the first attempt. From start to finish this procedure was very simple even for an old man like me !”
