Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.05

4.1 Rating 1,876 Reviews

77 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,876 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Utterly appalling! Blatantly riding the well publicised and criticised Auto-Renwal trick. Terrible Customer service will use delaying tactics to delay acknowledging your cancelation so they can keep charging you. They only started to make an effort to contact me about my issue after I left a bad review on Trustpilot.”

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Posted 9 years ago

“No customer service even though we have both insured with them for some years ! They constantly charge for non return of monthly payment agreement when it's been in place for years Now we have changed cars and they can not insure the new Classic Car we have to pay £75 for cancellation which would not be applicable if they could insure our new car and £26 last months premium ! £101 for nothing and no help with payments !”

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Posted 9 years ago

“Budget by Name Budget by Nature”

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Posted 9 years ago

“Beware bullying tactics if the credit card they have on file expires before renewal. You'll be strong-armed into renewing with them, or facing high fees (and debt collectors). I chose to pay the fees, rather than give more custom to a company of bullies.”

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Posted 9 years ago

“The 1 star is for the price of the insurance, no stars for the rest, they asked for proof of ncd which I emailed, since then I have had 10 emails and 1 letter saying they are going to double my insurance as I haven't replied, they then asked for proof of no claims again and dob and postcode so after several attempts to send them it wouldn't let me, I've had to ask my son in law who is a computer wiz to do it, it took him over an hour to do it, I think they do it intentionally so they can charge you double, never again.????”

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Posted 9 years ago

“Budget Insurance renewed my house insurance quote without letting me know. They sent a renewal quote to my email which was never received. I then checked my bank statements and to my dis pear found the whole amount for the cover had been automatically taken out of my account. I phoned up to say the quote was way too high and i did not want to continue with them. They then tried to charge me 30/35 for a cancellation fee? I argued this and the lady eventually went down to 15.00 but insisted I be charged. my partner has worked in insurance and knows that cancellation fees do not have to be charged and I was disgusted that this charge was taken and the whole policy amount was just taken.”

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Posted 9 years ago

Budget Insurance is rated 4.1 based on 1,876 reviews