Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.09

4.1 Rating 2,029 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 2,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After making an error with our car insurance price, Budget recognised it very quickly and refunded the extra charge and also compensated us for our inconvenience. Well done Budget!.”

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Posted 2 years ago

“Rang up to ask for a better quote on renewal, the adviser, without asking what other quotes I had, knocked down the price to a much more acceptable level, so I stayed with you.”

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Posted 2 years ago

“Excellent service and a great price, will definitely be renewing with you again next year thanks”

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Posted 2 years ago

“The online access is handy and whenever I have called customer service, they've been quick to help. The major downside is if you ever miss a payment, there's a hefty price increase on your monthly amount which I've never had with any other insurer.”

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Posted 2 years ago

“Excellent insurance for vans ,good customer service.”

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Posted 2 years ago

“Very good insurance for vans thanks”

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Posted 2 years ago

“Current service is ‘I’d pay more for a company I can talk too!’ The day of the accident they were amazing, it then fell in a heap!!! Sorry I won’t use them again, nor recommend them.”

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Posted 2 years ago

“Good service in every way”

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Posted 2 years ago

“Expensive renewal could of got cheaper but could not be bothered”

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Posted 2 years ago

“After buying a new car I phoned to make the change to my existing policy. To my great surprise I was told thru would not insure me for my new car. I was not given a reason. Strangely I was then told that actually they could insure my but quoted me a ridiculously high price £600 more than my existing policy for a car that should be in same insurance bracket. Then to add insult to injury they did not refund me for my existing policy as that would cover my cancellation fee. Would not recommend.”

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Posted 2 years ago

“Reasonable price good customer service”

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Posted 2 years ago

“Telephone service no problem. Your online website, a lot to be desired, I’ve given up trying to down load my certificate a paperwork! Oops there seems to be a problem, try again later🤦‍♂️😡!!!!”

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Posted 2 years ago

“A very good service, easy to use and very obliging staff. I am delighted with the service.”

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Posted 2 years ago

“Easy and fairly uncomplicated to understand. No interference unless requested which is perfect for the older customer.”

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Posted 2 years ago

“A great affordable, car insurance that keeps in touch with me and I know I will have no difficulty contacting them if I need to.”

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Posted 2 years ago

“Unfortunately, after being a loyal customer, one would think that Budget as a company would like to look after their customers. When I complained as the renewal was almost double of what I paid in this last year. When I said to your representative that I would have to look elsewhere, there was no fight to keep me as a customer. I was told “OK””

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Posted 2 years ago

“Good service, but a big price increase this year”

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Posted 2 years ago

“excellent service will .would recommend them to anyone.”

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Posted 2 years ago

“Easy to deal with but hope prices don’t go up too much”

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Posted 2 years ago

“I would like to know why my insurance has risen by an extra £40per month and I haven’t even had a claim. I will be looking to go elsewhere as soon as I can”

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Posted 2 years ago

Budget Insurance is rated 4.1 based on 2,029 reviews