Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,591 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,591 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, competitive price.”

Helpful Report

Posted 4 years ago

“No fuss! No nonsense! No problem! No hassle! Simple and easy to use site.”

Helpful Report

Posted 4 years ago

“Motor Policy: Very competitive price. Easy to use website. Just renewed for another year as it was a very good quote again.”

Helpful Report

Posted 4 years ago

“Good value, helpful service. Always offer a market competitive renewal price and are easy get hold of if you need to speak to someone. Easy access to docs online.”

Helpful Report

Posted 4 years ago

“competative prices.”

Helpful Report

Posted 4 years ago

“Easy and quick.”

Helpful Report

Posted 4 years ago

“Service was good but had to barter down the insurance price even thought i was a returning customer who hasn't made a claim in over 30 years”

Helpful Report

Posted 4 years ago

“Always a fantastic service and value”

Helpful Report

Posted 4 years ago

“Cheap insurance, the professionalism, knowledge, friendliness and politeness af the call centre was fantastic. Wish I'd gone to dial direct years ago, very satisfied customer service 👍”

Helpful Report

Posted 4 years ago

“Not happy with my new quote even though it was cheaper than last year but had I known my end of contract date I would have gone elsewhere if I didn't get it MUCH more cheaper as I could have had it up to £40 cheaper although I don't shop for the cheapest, I would'vebeen happy with my second year going down more than just £6-ish. Loyalty seems to NEVER pay!!”

Helpful Report

Posted 4 years ago

“Reasonable quote for contents insurance for 2nd year running,”

Helpful Report

Posted 4 years ago

“this is my 4th year with dialdirect and had no worries in renewing my car insurance with them could have got cheaper elsewhere but they matched it and i look forward to my 5th year”

Helpful Report

Posted 4 years ago

“Used the home emergency policy on my home insurance and cant fault it exellent service.”

Helpful Report

Posted 4 years ago

“Very efficient service and most competitive for car insurance”

Helpful Report

Posted 4 years ago

“Great price, very helpful on renewal”

Helpful Report

Posted 4 years ago

“I have been with Dial Direct for many years and have always found it easy to deal with them with whatever queries I had. Very helpful and knowledgeable staff.”

Helpful Report

Posted 4 years ago

“many thanks”

Helpful Report

(Van Insurance) - Posted 4 years ago

“Price was good easy to book”

Helpful Report

Posted 4 years ago

“So easy to deal with.I have now renewed for a second year without any hesitation.I have not made any claims so can't comment on that but I am very happy with the service I have received.”

Helpful Report

Posted 4 years ago

“Been with direct dial for 3yrs now very reasonably priced for my home and contents insurance, had to make my first ever claim, which was delt with promptly and professionally a very happy customer”

Helpful Report

Posted 4 years ago

Dial Direct is rated 4.3 based on 3,591 reviews