Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,334 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,334 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been a few years with dialdirect no problem great policy at a great price”

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Posted 3 years ago

“The best out there, hassle free and my second year with them thanks guys !!”

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Posted 3 years ago

“Affordable prices and good service the website is easy to use. Would recommend to anyone to use.”

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Posted 3 years ago

“Great price, as good a policy as any of the others, and easy to work with.”

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Posted 3 years ago

“The cover and price are good. They did notify me on last renewal a few weeks prior. I had two claims in the past and it was settled amicably”

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Posted 3 years ago

“the chap spoken to knew the answer for everything i asked very professional and polite”

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Posted 3 years ago

“Reasonably priced car insurance easy to renew policy”

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Posted 3 years ago

“View helpful. Everytime I call with a problem or question they sort it out. Thank you.”

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Posted 3 years ago

“Exellent price and service”

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Posted 3 years ago

“Renewal for second year was easy and reasonable price - no experience of claims department so cannot comment. . On experience so far would recommend.”

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Posted 3 years ago

“I have been with dial direct for two years now , the price beat all there competitors, doing it on line was no problem, I have not had anything to claim for so cannot speak about this but hopefully everything will be ok if I do, hopefully I won’t have to.”

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Posted 3 years ago

“Great customer service and lowered my price this year”

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Posted 3 years ago

“Difficult to get phone contact Accepted quote - had confirmation - then emails re payment failed! eventually able to speak with someone - re did payment ( with extra charge!) only to then get a letter saying payment failed ! Got thro on phone ……again & all ok !!!!”

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Posted 3 years ago

“Very competitive prices, easy to track your policy and alter your details and cover if required”

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Posted 3 years ago

“Renewal was cheaper than last year😃”

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Posted 3 years ago

“Very decent price”

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Posted 3 years ago

“Are proffesional in the way they deal with you. Asked for paperwork instead of email and no problem was only approximately £12 difference versus online comparisons so decided to stay with them very happy thus far.”

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Posted 3 years ago

“Superb value 👌 had no problems when I needed to renew my policy all done for me , and I think customer who stay with dial direct get noticed with loyalty care recommend to my family and friends 👍”

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Posted 3 years ago

“Very helpful and very easy to use service. Competitive price and all easy to do on the internet.”

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Posted 3 years ago

“Have been insured with Dial Direct for about 9 years never wanted to change always polite and very helpful on the very few occasions I have needed to contact them. Very fair price and ideal cover for our needs”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,334 reviews