Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,591 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,591 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rang 7th time and this company hasn’t refund my money back. Cancelled: September 3 months Give me my money back”

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Posted 5 years ago

“Had a no blame accident. Bought similar car doubled my insurance premium. Rogues.”

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Posted 5 years ago

“Second year with dial direct hot home insurance and now car good price and easy to access”

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Posted 5 years ago

“I m with dial direct first year then now I m with them second year good service and reasonable price”

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Posted 5 years ago

“Good service. Easy to access customer services. Price reasonable and found a better offer when i queried renewal amount.”

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Posted 5 years ago

“So far, so good. Not had to make a claim so can’t comment on service. When I have dealt with them, people are very polite and helpful.”

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Posted 5 years ago

“Dial direct I think you need to ring me !!”

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Posted 5 years ago

“Easy to use and also lowered my price .what more could you want.”

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Posted 5 years ago

“Very pleased”

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Posted 5 years ago

“Renewed insurance for a 2nd year. Great price, great service, very happy 😁”

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Posted 5 years ago

“I cancelled my hone insurance yet they still took out the direct debit”

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Posted 5 years ago

“I was sent a renewal email which was quoting £20 more than last year's home insurance. I checked moneysupermarket and got a renewal deal for £20 less. I rang dial direct and asked what they could do and I ended up paying less than last year's premium!”

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Posted 5 years ago

“Great service 2nd year price better same benefits as last year. So easy to renew policy !.”

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Posted 5 years ago

“Very pleased with the man who dealt with us”

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Posted 5 years ago

“We had a water leak, a plumber was around within two hours , fixed leak. From the initial phone call to the culmination everything was first class”

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Posted 5 years ago

“Always been satisfied with price of insurance and service”

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Posted 5 years ago

“I am still waiting for more than two months for a refund as I cancelled my insurance and I payed annual so they had to give me some money back. this is a joke. how long more I have to wait? pay monthly will be my advice”

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Posted 5 years ago

“Very reasonable price for Buildings and contents insurance. Have claimed previously which was an easy process.”

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Posted 5 years ago

“So easy to renew your policy”

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Posted 5 years ago

“Cheap insurance and a good package.. not that I've had to make a claim yet..”

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Posted 5 years ago

Dial Direct is rated 4.3 based on 3,591 reviews