Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,231 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,231 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“happy with service”

Helpful Report

Posted 5 years ago

“Luckily have never needed to claim but a simple renewal is probably worth the extra few pounds increase on last years price.”

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Posted 5 years ago

“Good cover at a reasonable price. Easy renewal, and no massive hike in price with renewal quote.”

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Posted 5 years ago

“Good price for cover given”

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Posted 5 years ago

“Getting my policy was quick and easy to do, hassle free”

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Posted 5 years ago

“Comprehensive coverage for a realistic price”

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Posted 5 years ago

“I have found that the policy that I have is the best that I could find”

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Posted 5 years ago

“Really nice customer service staff and a good deal for my home insurance. The only reason its not full marks is the automated emails that come with a quote after calling, found this confusing.”

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Posted 5 years ago

“Easy to use, clear documentation”

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Posted 5 years ago

“I am pleased with the insurance so far although I was going to shop around with the policy expiring on the 28.11.2019 but this was automatically renewed on the 23.11.2019 so I was too late. Although I like auto renew as it does mean you dont get a break in insurance I do think that should be the day before renewal i.e. 27.11.2019 for renewal of 28.11.2019.”

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Posted 5 years ago

“Very helpful staff always willing to find the best deal for you and take the time to explain things thoroughly so you can make the choice that suits you.”

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Posted 5 years ago

“Easy contacted and easy proccess of renew”

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Posted 5 years ago

“Members of staff I have dealt with have been extremely helpful. Dealt with my water leak expeditiously.”

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Posted 5 years ago

“Efficient service. Thank you.”

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Posted 5 years ago

“Friendly and helpful staff. Pleased to have got a reduction on my renewal premium, but disappointed in the first instance that the premium had increased so significantly form the previous year.”

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Posted 5 years ago

“Did not even visit a comparison site. We know we can depend on you!”

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Posted 5 years ago

“Quick service answering phone with friendly consultant. Answered all my questions and offered a better renewal price. Great service and happy client!”

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Posted 5 years ago

“easy to renew this is my 3rd year - still good price. can discuss and change policy as required.”

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Posted 5 years ago

“I ran up to discuss my renewal and the guy I spoke to was very helpful and friendly. Got it all sorted and I have my next years house insurance sorted.”

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Posted 5 years ago

“Simple and quick policy renewal.”

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Posted 5 years ago

Policy Expert is rated 4.7 based on 20,231 reviews