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Policy Expert Reviews

4.7 Rating 20,380 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,380 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Excellent product and service with good home insurance price to suit my needs.
Helpful Report
Posted 5 years ago
Cheap insurance, good service
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Posted 5 years ago
Very competent.
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Posted 5 years ago
Good service have had no problems
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Posted 5 years ago
The qoutation process of PE was clear and straight forward as was the order stage. The price was a keen competitive offer
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Posted 5 years ago
Good and helpfull
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Posted 6 years ago
Quick and easy renew process, and while my renewal price had increased slightly from last year it was not as bad as other insurers auto renewals.
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Posted 6 years ago
The person who sold me the policy was very professional and made sure I was aware of what insurance I was taking out
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Posted 6 years ago
No issues and renewal price was reasonable
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Posted 6 years ago
Easy and efficient to deal with and a reduction on last years premium, even better !
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Posted 6 years ago
Helpful with regards to renewal of policy
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Posted 6 years ago
Friendly, helpful assistance on the phone.
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Posted 6 years ago
explained all aspects of new Home Insurance Policy.
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Posted 6 years ago
Very happy with Policy Expert as I telephoned to cancel due to finding cheaper quotes elsewhere but staff member gave me different options in order to reduce the renewal price, as being a single parent it is a struggle when prices go up and I’m the only breadwinner on the same wage year in year out.
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Posted 6 years ago
I Have been with this company around 5 years and I think your company do show a little loyalty ,unlike a lot of other companies.Thanks you .
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Posted 6 years ago
Prompt email to allow me to review my existing policy for renewal and still competitive price
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Posted 6 years ago
Mine was just a re-newel pleased with this years quote only gone up with inflation.
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Posted 6 years ago
Been with these for 3 years good service and great cover
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Posted 6 years ago
Kindly rang me to let me know my card details had expired and completed renewal over the phone.
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Posted 6 years ago
Talked to two very helpful young people.
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Posted 6 years ago
Policy Expert is rated 4.7 based on 20,380 reviews