Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,228 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,228 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to obtain home insurance to cover all your needs , value for money, never needed to claim but they have a variety of options for contacting them including a web chat.”

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Posted 5 years ago

“Clear, concise, seems to provide the cover required. Easy to set up.”

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Posted 5 years ago

“Very good customer service”

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Posted 5 years ago

“Thorough but too much information given too quickly to cover unnecessary legal requirements that are available on line or will be sent by post. This made the time on the phone too long”

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Posted 5 years ago

“Satisfactory price and coverage easy to renew.”

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Posted 5 years ago

“Very friendly and efficient.”

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Posted 5 years ago

“Got quotes from confused.com . Although this was not the cheapest. Still reasonable on luke for like quotes. So decided to stay.”

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() - Posted 5 years ago

“The cover is very good for the price the only down side is when you are charged extra for monthly payments meaning the rich are getting a better Deal and as usual the poor are being unfairly punished”

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Posted 5 years ago

“Excellent cover and excellent proce customer services were also excellent”

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Posted 5 years ago

“Rang to see if they could beat their Renewal as i had other found competitive quotes, within 2 mins they had managed to take £20 off matching & beating the others.. i renewed on the spot!”

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Posted 5 years ago

“Easy to renew and not a huge hike in price like some automatic renewals.”

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Posted 5 years ago

“Good alround service”

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Posted 5 years ago

“Good value for money.”

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Posted 5 years ago

“Seems a good policy but renewal money taken too soon from my credit card”

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Posted 5 years ago

“I have been with Policy expert for the third year running. I find them to be competitive in price and service. I find that their customer service is very helpful in dealing with my enquiry and explaining the terms and conditions of the policy documents. I phoned them yesterday and enquire about certain policy document and I was given a full explanation, which was helpful.”

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Posted 5 years ago

“Cover is easy to set up and maintain. As I have not made a claim I felt it would be silly as I have not made a claim. I am sure that all would be easy to instil if needed”

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Posted 5 years ago

“good friendly service good value”

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Posted 5 years ago

“good value for money”

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Posted 5 years ago

“Good quick and simple website, very user friendly and intuitive.”

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Posted 5 years ago

“They are a website that deals with insurance policies”

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Posted 5 years ago

Policy Expert is rated 4.7 based on 20,228 reviews