Policy Expert Reviews

4.7 Rating 19,535 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 19,535 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
Policy Expert 5 star review on 11th June 2022
Stephen J
Policy Expert 5 star review on 9th March 2022
Anonymous
15
Anonymous
Anonymous  // 01/01/2019
Good value. I was persuaded to go for silver because it gave me cover for goods on my shed.
Helpful Report
Posted 5 months ago
First time we have used this company. Very competitive rates. The insurance charge is in our pending box of our bank account 16 days before the insurance payment is due. Just hope they do not take the charge out before the date of renewal.
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Posted 6 months ago
The most competitive price for the cover I wanted & more. Easy to arrange. Fast & efficient process.
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Posted 6 months ago
Easy form to fill and quick decision
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Posted 6 months ago
Used live chat following no answer on phone for 10 mins. Live chat query answered very quickly
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Posted 6 months ago
We are in our 60s so need something easy to do and this was it getting our home insurance. The price was right and the cover was right for us . If the price is right next year we will be back..
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Posted 6 months ago
I found it very easy to set up my cover, the site was easy to navigate and communication was quick via email
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Posted 7 months ago
Cheapest comparable quote simple process
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Posted 8 months ago
Easy to arrange my house and contents insurance and at a good price compared to other companies. The only reason I did not give 5 stars is because I have yet to see how they deal with a claim - lets hope I don't find out!
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Posted 8 months ago
I have been using Policy Expert for several years now. Simple easy process. Non nonsense.
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Posted 8 months ago
I was looking for a reasonable quote and Policy Expert made one covering all that I needed for house buildings and home insurance. It was quick to apply and fill in the necessary details.
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Posted 8 months ago
Easily accessible information and access to website,very straightforward to use
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Posted 8 months ago
Changed to Policy Expert. My previous insurer could not compete price wise for comparative cover.
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Posted 8 months ago
Brilliant service quick and easy to complete
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Posted 9 months ago
Good price, reasonable excess. Overall, happy so far. (Not had to put a claim in! (Thankfully))
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Posted 9 months ago
It was an easy process
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Posted 9 months ago
Simple forms to complete, what you see is exactly what you get.
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Posted 9 months ago
Easy to read the documents, quote acceptable no issues.
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Posted 9 months ago
Seemed a reasonable price although some of the exclusions could maybe be beaten by other providers.
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Posted 9 months ago
Saved money changing to policy expert, was simple to do
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Posted 10 months ago
Policy Expert is rated 4.7 based on 19,535 reviews