Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,409 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Application process was simple and swiftly completed. Will seek to renew next time”

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Posted 3 years ago

“Price is competitive - but it always depends on claims experience”

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Posted 3 years ago

“The home insurance policy is fairly comprehensive at a reasonable price.”

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Posted 3 years ago

“The home insurance policy is fairly comprehensive at a reasonable price.”

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Posted 3 years ago

“Competitive prices and excellent customer service.”

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Posted 3 years ago

“I changed my insurance provider, it is a lot more cheaper now and the switch was seamless and stress free.”

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Posted 3 years ago

“Was very easy and quick to purchase the insurance. Cheapest deal around with great cover.”

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Posted 3 years ago

“A real simple process and effective way to get a great deal on house and buildings contents insurance and achieved a fantastic price compared to my previous insurer”

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Posted 3 years ago

“Excellent value.”

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Posted 3 years ago

“Quite happy the way it was dealt with”

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Posted 3 years ago

“Easy to use website Great price Additional "free" extras Very quick to send documents etc Would definitely recommend”

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Posted 3 years ago

“Great value ! Couple of issues with the online site but got there in the end. Hopefully won’t have to contact them”

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Posted 3 years ago

“Easy straight forward”

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Posted 3 years ago

“Great online service”

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Posted 3 years ago

“Easy and quick application process”

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Posted 3 years ago

“Easy and quick application process”

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Posted 3 years ago

“Simple process to get insured at a reasonable price. Cannot give 5 stars because I have no experience of, for example, claims procedures....”

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Posted 3 years ago

“Got a great deal. £120 cheaper than the renewal quote from my previous insurer.”

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Posted 3 years ago

“Easy to navigate the online system;questionnaire was very clear and whole process including a competitive quote completed within 30 minutes”

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Posted 3 years ago

“Simply appalling in every respect after having to claim on storm damage.Srill not settled 10 months later.”

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Posted 3 years ago

Good Afternoon, We appreciate you taking the time to outline your concerns to us. Our claims team Trinity have advised that a cash settlement was offered to you, however, you did not accept this. We understand that you have escalated this to the Financial Ombudsman, Trinity will communicate with them directly to resolve this matter accordingly. Thanks, Nisha

Posted 3 years ago

Policy Expert is rated 4.7 based on 20,409 reviews