Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,409 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, Simple and straight forward.”

Helpful Report

Posted 3 years ago

“Great value Insurance, it always gives confidence when a company has so many positive reviews.”

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Posted 3 years ago

“Great service. Difficulty logging on to access policies but very easily solved by a phone call. Customer service very helpful and sorted my problem immediately while I was on the phone.”

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Posted 3 years ago

“I was directed to this company via a price comparison website as they appeared to offer the best deal. I then checked all of my information and tweaked the level of personal belongings covered outside the home and the price came down. I was also pleased to see that legal and emergency cover were included at no extra charge. The website was easy to use. I am hoping not to have to find out how good they are at processing a claim though.”

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Posted 3 years ago

“Very clear and easy process filling in online form and good prices for the cover offered compared to other companies”

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Posted 3 years ago

“Good cover at a sensible price. I saved £84 by switching to Policy Expert and it was very easy to do via ComparetheMarket.com, so I also get 2:1 Meerkat Movies and Meals.”

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Posted 3 years ago

“Policy Expert sent me my renewal details, and I contacted them to understand why the price had gone up from last year. I had done a price comparision and explained to the lady who took my call - what I had been offred. She patiently went through the cover and we compared the policies. She was able to reduce my renewal by £14 - however the clincher was the home emergency cover - which allows for 2 claims per year with no excess payment - should you have a home emergency. This is offred free of charge and could prove a life saver as I have two young children at home and getting a qualified plumber out in an emergency would be costly and hellish to arrange. So very happy with cover and price now!”

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Posted 3 years ago

“excellent customer service both online and on the phone, competitive home insurance quotes, we've been with them for a number of years and always had good service”

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Posted 3 years ago

“A first class srvice, easy to use web site. Wiil definately use Policy Expert again.”

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Posted 3 years ago

“Very straightforward process and clear.”

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Posted 3 years ago

“So far so good - hopefully i won't have to use the insurance but so far, very easy to take out and good reviews whilst being much cheaper than everywhere else. £150 cheaper than direct line for a lower excess and higher value”

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Posted 3 years ago

“Very quick & easy process to get quotes & change insurance provider for the coming year, at half the price of my renewal quite & including lots of extras with no additional cost.”

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Posted 3 years ago

“Excellent customer service, patient, informative and a pleasure to speak to. Such a bonus being able to converse with a human being instead of a chatbot. Would highly recommend Policy Expert, thank you very .”

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Posted 3 years ago

“Easy online purchase, great price with added benefits”

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Posted 3 years ago

“Great price home insurance. Lots of extras included in the price. Very pleased.”

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Posted 3 years ago

“So easy to insure the home and contents with Policy Expert everything we need all under one roof”

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Posted 3 years ago

“Great price 👍”

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Posted 3 years ago

“Very easy time with policy expert. No problems, 5 star”

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Posted 3 years ago

“Nice easy process and a great price!”

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Posted 3 years ago

“Best price on Money Supermarket”

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Posted 3 years ago

Policy Expert is rated 4.7 based on 20,409 reviews