Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,409 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The young lady on the telephone was very helpful helping me though the policy”

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Posted 3 years ago

“The team were very helpful and quick with communication. We're very sensitive to my current situation due a bereavement”

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Posted 3 years ago

“Quick and easy”

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Posted 3 years ago

“Searched the internet for reasonable home insurance after I’d got my renewal quote from previous company. Very pleased with the price & cover policy expert provided.”

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Posted 3 years ago

“Seems very good but the proof will be in the eating. Hoping for the best.”

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Posted 3 years ago

“Clear and concise”

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Posted 3 years ago

“Wow what a great house insurance quote. Great price, good choice of extras. I am super happy with my policy. Even recommended it to my family and friends.”

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Posted 3 years ago

“Very competitive pricing, now Hassell and covers all that is required. Great value and excellent cover”

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Posted 3 years ago

“good for offer”

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Posted 3 years ago

“Value for money policy, which matched our previous policy. Very happy with the complete change over.”

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Posted 3 years ago

“Well. Very early days. Policy not even started yet 🤷🏻‍♀️ but good price …”

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Posted 3 years ago

“I was very pleased with the price you got for everything that was included.”

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Posted 3 years ago

“Policy Expert's quote: more affordable than the renewal from my previous insurers, with a level of cover equalling, if not in a couple of places, exceeding last year's cover ......... what's not to like! A happy new customer”

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Posted 3 years ago

“Great service well done”

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Posted 3 years ago

“Recently got my home insurance through policy expert, there was a problem setting up my direct debit as I had typed in the wrong account number. Rang the customer service who was quick to answer and had fixed my issues within a matter of minutes. Very helpful and Friendly !”

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Posted 3 years ago

“Easy to use service that made renewing my home insurance very efficient.”

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Posted 3 years ago

“So easy to buy home insurance, so straight forward, simple questions and a lot cheaper than elsewhere!”

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Posted 3 years ago

“Best services, with best price value, Very happy with my home insurance, Definitely recommend, it's really helpful when u are struggling, 5 out of 5,”

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Posted 3 years ago

“Great service. Difficulty logging on to access policies but very easily solved by a phone call. Customer service very helpful and sorted my problem immediately while I was on the phone.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

Policy Expert is rated 4.7 based on 20,409 reviews