Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,414 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a quick easy step to set up and pay for, all the information was provided swiftly to my email. All done online. No hassle. I have used them many time again and again in the past for different addresses also.”

Helpful Report

Posted 3 years ago

“1st time in having to buy any kind of insurance but I found the web site easy to follow and great price !”

Helpful Report

Posted 3 years ago

“The insurance covers all my needs. No fuss in applying for insurance coverage and a realistic price.”

Helpful Report

Posted 3 years ago

“I’m a returning customer and again very happy with the policy I have taken out and service I received I recommend to anyone”

Helpful Report

Posted 3 years ago

“Great price easily beat the nearest quote. Just the cover I needed. Bought through Go Compare which gives me excess cover as well and rewards through my work scheme.”

Helpful Report

Posted 3 years ago

“Only just purchased at a very good price in comparison with other quotes received. Policy hasn’t started yet hence not giving 5 stars as not used or had to contact company”

Helpful Report

Posted 3 years ago

“Have used these for a few years now. No issues and very helpful if I’ve needed to call.”

Helpful Report

Posted 3 years ago

“I’m quite satisfied”

Helpful Report

Posted 3 years ago

“Great thanks.”

Helpful Report

Posted 3 years ago

“Fantastic company offering no-fuss 'blanket' insurance policies to give the customers confidence that they're homes and contents will not be underinsured. The website and quote system is intuitive and enabled me to get a cheap and effective quotation in no time atall and the final policy included some freebies also :) Keep up the good work!”

Helpful Report

Posted 3 years ago

“Even with no claims, my previous home insurer increased my premium year on year which was unreasonable I thought. Use of a comparison website flagged up Policy Expert which I admit was not a company I was overly familiar with. So after some research etc. I signed up. Wow, what a painless exercise! Simple, quick and straightforward with immediate communication regarding the status of my application and acceptance. And I have password access to my account for continuing peace of mind. On reading this you may argue that the proof of the pudding is how a potential claim is received and processed? Be that as it may, I have initial confidence that I'm in safe and professional hands.”

Helpful Report

Posted 3 years ago

“Very helpful , I spoke to Reece who sorted everything out for me.”

Helpful Report

Posted 3 years ago

“Very easy to deal with”

Helpful Report

Posted 3 years ago

“Very easy to deal with”

Helpful Report

Posted 3 years ago

“I used a few different comparison sites and got quoted from others not on comparison sites. This policy offered a better level of cover at a lower price than my current insurer and best value for money than others showing on the list. They were not the cheapest but the cheapest provider wanted a much higher excess and gave a lower contents cover. These were only a couple of pounds more and thought this would be the best policy for me.”

Helpful Report

Posted 3 years ago

“After doing my research this company came out as the best for what I required. Very pleased with the cover I have. Excellent service and a great company.”

Helpful Report

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

“Great price and easier laid out features which helped me to simply understand what was covered and I ended up upgrading to silver as a result.”

Helpful Report

Posted 3 years ago

“First time I’ve bought a product from Policy Expert but the policy details and cover provided seem fantastic. Hopefully I will never have to claim but it’s nice to have the peace of mind.”

Helpful Report

Posted 3 years ago

“Easy to take out policy but not much insight into what the policy covers, have opened a ticket about this and not had a reply yet...”

Helpful Report

Posted 3 years ago

Good afternoon, Since leaving your review, I am pleased that we have been able to resolve your query and your review over the phone. Policy Expert always aims to provide five-star service in every step of our customer's journey with us, if a three-star rating is still reflective of your experience with us do let us know at homereviews@policyexpert.co.uk. Thanks, Jessica

Posted 3 years ago

Policy Expert is rated 4.7 based on 20,414 reviews