Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,409 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my 2nd year of insuring my home with Policy expert. They were very helpful when I explained I'd found a slightly cheaper quote. The team were very effifcient and called me when they said they would, and the policy itself offers free additional extras such as legal cover.”

Helpful Report

Posted 2 years ago

“Absolutely brilliant, good value and easy to set up.”

Helpful Report

Posted 2 years ago

“So far so good. It’s hard to leave an honest review when all I’ve done is buy insurance but hopefully all will be good should we ever need to use it. Competitive prices.”

Helpful Report

Posted 2 years ago

“Easy to navigate the website and set up a policy. Good communication from Policy Expert thereafter. Mace purchasing a home insurance policy so simple and enjoyable! Thanks Policy Expert!”

Helpful Report

Posted 2 years ago

“Easy to buy. Good price. Hope I never need to use it.”

Helpful Report

Posted 2 years ago

“Great price and comprehensive cover for both house and contents. Easy to use website.”

Helpful Report

Posted 2 years ago

“Excellent service and price been with another company for years and now changed to your company great. Xx”

Helpful Report

Posted 2 years ago

“Excellent service and price been with another company for years and now changed to your company great. Xx”

Helpful Report

Posted 2 years ago

“Quick and easy online process. All your documents in one place once you have registered and set up your account. Simple!”

Helpful Report

Posted 2 years ago

“Quick and easy online process. All your documents in one place once you have registered and set up your account. Simple!”

Helpful Report

Posted 2 years ago

“Dealt with swiftly and politely when I couldn’t sort out online.”

Helpful Report

Posted 2 years ago

“Just saved over £200 on my home insurance, and got free legal cover and free home emergency cover. Very happy!”

Helpful Report

Posted 2 years ago

“As a new customer I had a few queries with the policy, I phoned your team who answered very quickly and answered my questions clearly and concisely. A pleasant experience so far, long may it continue.”

Helpful Report

Posted 2 years ago

Helpful Report

Posted 2 years ago

“It was very easy to purchase our house insurance online. Policy Expert has the best prices but still offers the same benefits as its competitors so I was left feeling satisfied that I had got good value for money. My original home insurance would have cost twice as much to renew.”

Helpful Report

Posted 2 years ago

“Very helpful and work your available time slots plus call back when arranged times. Very informative overall easy and helpful.”

Helpful Report

Posted 2 years ago

“Conflicting advice given by the advisor but he was very keen to help and was persistent in looking into the issue when I replied questioning the advice.”

Helpful Report

Posted 2 years ago

“Couldn’t have been more hep trying to get me a better price for renewal. Great service”

Helpful Report

Posted 2 years ago

“Agent was friendly and helpful. Made me understand easily. Pleasure to be taken through policy with such ease.”

Helpful Report

Posted 2 years ago

“Great price”

Helpful Report

Posted 2 years ago

Policy Expert is rated 4.7 based on 20,409 reviews