Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,412 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Value for money”

Helpful Report

Posted 3 years ago

“Not that good phoned to inform we had moved. No operative was there who could deal with house policy .I was promised a call back within 24 hrs .left it for 4 days then l made contact. Only then did we complete the renewal.”

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Posted 3 years ago

Hello Mr Heath, Thank you for taking the time to leave us your review. Here at Policy Expert, we aim for a 5-star service within all areas of the business, therefore, we treat negative feedback very seriously. During this time, the New Business department was experiencing a high volume of calls, however, we're sorry for the inconvenience this had caused you. Although you gave us an alternative phone number, we understand that an agent tried to reach you on your landline, which is registered to your account. Please be assured that the relevant feedback will be passed on to the agent in question. If you do wish to discuss things further or if there's anything else we can help you with, please contact us at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 3 years ago

“Halved my home insurance premium Very easy to complete application. customer service advisor was very helpful and polite.”

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Posted 3 years ago

“Brilliant price and service”

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Posted 3 years ago

“Nice and easy process”

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Posted 3 years ago

“Signing up was really easy, had no issues so far & by far the best price home insurance.”

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Posted 3 years ago

“Delt with my query in a professional manner.”

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Posted 3 years ago

“Very reasonable price. Beat previous insurer by over £100 for the same cover”

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Posted 3 years ago

“Policy Expert was quick and easy to use, and prices were the best on any comparison website.”

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Posted 3 years ago

“Very competitive price for the product offered and an easy process online to complete the details for the policy required.”

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Posted 3 years ago

“Very competitive price for the product offered and an easy process online to complete the details for the policy required.”

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Posted 3 years ago

“Policy Expert gave me the best cover at the cheapest price I could find on the Internet. Simply the best value around. What's not to like!!”

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Posted 3 years ago

“Great value for Money, offers good cover at a very reasonable cost.”

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Posted 3 years ago

“Very good price. I recommend with two hands.”

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Posted 3 years ago

“very please staff very helpful”

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Posted 3 years ago

“Easy to do on line with a fair pricing structure compared to other providers”

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Posted 3 years ago

“Looking for house insurance, Policy Expert came out top with everything included for the cheapest price-job done,no need to look any further!”

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Posted 3 years ago

“We got a great saving compared to renewing our home insurance with the existing provider; and it took 5 minutes to apply for the insurance. We'll worth it.”

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Posted 3 years ago

“Easy painless purchase at a good price”

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Posted 3 years ago

“Excellent competitive price insured buildings &contents very happy 😃”

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Posted 3 years ago

Policy Expert is rated 4.7 based on 20,412 reviews