Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,222 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,222 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“thanks - it was simple to get this in place”

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Posted 3 years ago

“Quick and easy to set up the policy. So far top marks”

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Posted 3 years ago

“Policy seems comprehensive and it was significantly cheaper than others. Hard to say how robust the company are as I’ve not had to make a claim!”

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Posted 3 years ago

“Good value for money just switched from admiral. Got all the cover I need for my policy.”

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Posted 3 years ago

“Good value for money just switched from admiral. Got all the cover I need for my policy.”

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Posted 3 years ago

“The service I received over the ‘phone when discussing my home insurance renewal was very good. The Policy Expert operative was polite, helpful and well informed. My questions were answered clearly and fully which enabled me to make an informed decision about how to proceed. My only reservation in stating the service was excellent was that at times, it felt a little rushed.”

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Posted 3 years ago

“A fair policy that is competitive but I don’t understand the use of loyalty inducements (or lack of) - why not quote a price and that’s the price of the product, end of! It seems “loyalty” is always penalised these days.”

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Posted 3 years ago

“No comment”

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Posted 3 years ago

“Very straight forward application process and great value cover.”

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Posted 3 years ago

“Very easy process to set up and good cover levels included as standard”

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Posted 3 years ago

“Excellent experience”

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Posted 3 years ago

“Not very computer savvy, so couldn't figure out how to save a quote, meaning it went up by the next day when i come to buy it.”

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Posted 3 years ago

“Really easy to sign-up haven't had to claim but everything looks good”

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Posted 3 years ago

“Quick, Easy and to the point without constant filling of forms and cookies”

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Posted 3 years ago

“informative and helpful”

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Posted 3 years ago

“Hard to write a review on a product that is not used.Apart of great price can't comment on anything else so far”

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Posted 3 years ago

“2nd year in a row, gave me the best price”

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Posted 3 years ago

“Really easy to use website, straightforward, very clear. I would recommend.”

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Posted 3 years ago

“Returning customer, really happy with the quote this year and the service I've had in the past. Home Emergency cover added at no extra cost.”

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Posted 3 years ago

“Bought via Go Compare and very easy to do. Quite a big saving on previous insurer.”

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Posted 3 years ago

Policy Expert is rated 4.7 based on 20,222 reviews