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Policy Expert Reviews

4.7 Rating 20,222 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,222 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Very clear and transparent making it ah each purchase
Helpful Report
Posted 3 years ago
It was very easy to get home insurance cover and the price was within my budget
Helpful Report
Posted 3 years ago
I have used Policey Expert many times and find them good. Price good too and easy online service.
Helpful Report
Posted 3 years ago
I have used Policey Expert many times and find them good. Price good too and easy online service.
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Posted 3 years ago
Easy to set up. However still waiting for all documents to come through.
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Posted 3 years ago
Easy system but cannot give full marks as yet because it’s not been tested but so far all is good
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Posted 3 years ago
Excellent apart from one question asking if my neighbours had suffered subsidence or flooding within 100 mtrs?(how would I know) answered no as I assume that’s correct but if I’m wrong it probably will invalidate my insurance!!
Helpful Report
Posted 3 years ago
Very easy website and very happy with my quote quite a bit less than my usual Insurer.
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Posted 3 years ago
It was straightforward and took about 10 minutes.
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Posted 3 years ago
No problems. Straight forward process
Helpful Report
Posted 3 years ago
Excellent apart from one question asking if my neighbours had suffered subsidence or flooding within 100 mtrs?(how would I know) answered no as I assume that’s correct but if I’m wrong it probably will invalidate my insurance!!
Helpful Report
Posted 3 years ago
Best price ever
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Posted 3 years ago
easy to search and use.
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Posted 3 years ago
I have given them 4 stars as only just taken out the policy , l am so far one of those people who takes out insurance every year, but, fortunately, never claim on it , hopefully, it will be the same this year , but, that’s the trouble isn’t until you use the services provided how do you know how good they are .
Helpful Report
Posted 3 years ago
I have given them 4 stars as only just taken out the policy , l am so far one of those people who takes out insurance every year, but, fortunately, never claim on it , hopefully, it will be the same this year , but, that’s the trouble isn’t until you use the services provided how do you know how good they are .
Helpful Report
Posted 3 years ago
I have given them 4 stars as only just taken out the policy , l am so far one of those people who takes out insurance every year, but, fortunately, never claim on it , hopefully, it will be the same this year , but, that’s the trouble isn’t until you use the services provided how do you know how good they are .
Helpful Report
Posted 3 years ago
Good support to renew thank you
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Posted 3 years ago
My home contents and building insurance with Policy Expert was literally less than half the price of my renewal quote! It was easy to organise and the process was smooth. Can’t fault them!
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Posted 3 years ago
Excellent company, always very helpful.
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Posted 3 years ago
Very happy with my quote beat my renewal my miles
Helpful Report
Posted 3 years ago
Policy Expert is rated 4.7 based on 20,222 reviews