Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,380 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,380 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use even though I am not an IT expert.”

Helpful Report

Posted 4 years ago

“Tried to buy online but wouldn't accept payment ,got in touch by phone and it was sorted out by a very helpful person. Slight hiccup to start but in the end excellent service.”

Helpful Report

Posted 4 years ago

“Very polite,quite knowlagable ,and helped me to make up my mind about buying this policy”

Helpful Report

Posted 4 years ago

“Easy to navigate site - good price and everything included in price didn't have to add on.”

Helpful Report

Posted 4 years ago

“Top service customer service when renewing my policy. Usually always change every year but decided to renew for 2nd year running.”

Helpful Report

Posted 4 years ago

“The policy offered all my requirements at a very competitive rate. Documents came via email, a very easy transaction.”

Helpful Report

Posted 4 years ago

“Quick, helpful staff on phone line, who resolved the problem that prevented me from completing the buildings and contents house insurance purchase online. Very good price. However, it is not until you try to make a claim that the true quality is revealed!”

Helpful Report

Posted 4 years ago

“Decent company who are very reasonable priced”

Helpful Report

Posted 4 years ago

“Me and my partner have taken out buildings & contents insurance with Policy. Attractive policy benefits with lots included and a good price for the year!”

Helpful Report

Posted 4 years ago

“OK, it took me and my computer savey wife nearly 40 minutes to complete the information requested on the application screen s, but I feel it was just about worthwhile when the quote came in at half the renewal price of our present insurers. Yspmoob”

Helpful Report

Posted 4 years ago

“Very easy to set up a new account.”

Helpful Report

Posted 4 years ago

“Very easy to purchase and seems easy to understand but the true test of any insurance policy is if you ever have to claim on it.”

Helpful Report

Posted 4 years ago

“Very easy to use and when I had a query re payment they were very happy to help.”

Helpful Report

Posted 4 years ago

“Policy Expert provided the cheapest home insurance I could find. I've saved over £150. I am just waiting for my policy documents to be posted out.”

Helpful Report

Posted 4 years ago

“Policy Expert provided the cheapest home insurance I could find. I've saved over £150. I am just waiting for my policy documents to be posted out.”

Helpful Report

Posted 4 years ago

“Clear questions to answer quickly.”

Helpful Report

Posted 4 years ago

“Good price especially with legal cover and home emergency cover included for the first year.”

Helpful Report

Posted 4 years ago

“Easy to fill in. Cheep. Fast”

Helpful Report

Posted 4 years ago

“Easy to set up, very competitive quotes.”

Helpful Report

Posted 4 years ago

“Good value for money on Home Insurance.”

Helpful Report

Posted 4 years ago

Policy Expert is rated 4.7 based on 20,380 reviews