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Policy Expert Reviews

4.7 Rating 20,222 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,222 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Good value for money on Home Insurance.
Helpful Report
Posted 3 years ago
Excellent value for money
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Posted 3 years ago
Price was reasonable and level of cover was good.Easy to buy online.
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Posted 3 years ago
Straightforward online process.
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Posted 3 years ago
SEEMS GOOD SO FAR. NEEDED CONFIRMATION OF PAPERWORK AND IT WAS EMAILED TO ME AS ASKED ON THE SAME DAY. AS FOR MY INSURANCE IT WAS WHAT I HAD STIPULATED I NEEDED AND IT WAS THE CHEAPEST OF ALL THE QUOTES.
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Posted 3 years ago
Great price !
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Posted 3 years ago
Good and easy process for reliable service.
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Posted 3 years ago
Renewal of policy, quick and easy!
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Posted 3 years ago
Easy to obtain and well priced but can't comment on customer service or the policy yet
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Posted 3 years ago
Just started a policy
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Posted 3 years ago
Only giving 4 stars this year )-: have called them many times this year NO reply )-; BUT previously have had a 100% service
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Posted 3 years ago
Good value for money, friendly service.
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Posted 3 years ago
Cheap quote, fast service, not seen how they do when you get a claim hence the 4 stars not 5
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Posted 3 years ago
Very simple and easy to navigate. Things explained clearly. Liked that I could find all the info needed through compare the market too. Will be recommending.
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Posted 3 years ago
Exactly what I need, haven’t left 5 stars as I don’t know what it’s like if you have to claim but that’s the only reason
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Posted 3 years ago
Easy quick and good price.
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Posted 3 years ago
Easy quick and good price.
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Posted 3 years ago
Easy to take out a policy. Questions asked easy to understand. Reasonable price and options to pay monthly if needed.
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Posted 3 years ago
Great price, easy to apply
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Posted 3 years ago
Easy to obtain a quote and, for the first year anyway, competitively priced. A shame the advertised free home emergency cover is so limited on its level of cover and the fact that there is an attempt to upsell this to a higher coverage level during the purchase process. Feels a little misleading. But otherwise all good so far.
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Posted 3 years ago
Policy Expert is rated 4.7 based on 20,222 reviews