Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to obtain a quote and, for the first year anyway, competitively priced. A shame the advertised free home emergency cover is so limited on its level of cover and the fact that there is an attempt to upsell this to a higher coverage level during the purchase process. Feels a little misleading. But otherwise all good so far.”

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Posted 4 years ago

“I found the policy expert very helpful and easy to understand , it was quick and efficient.”

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Posted 4 years ago

“Found policy expert on a comparison site, cheaper than my previous company and received more cover!”

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Posted 4 years ago

“Very helpful and friendly.”

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Posted 4 years ago

“Super easy to buy and access details online. Had previous insurance with this company and have returned due to , not just price, but good customer service.”

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Posted 4 years ago

“Super easy to buy and access details online. Had previous insurance with this company and have returned due to , not just price, but good customer service.”

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Posted 4 years ago

“Competitive price”

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Posted 4 years ago

“Good but on the same day entering the same information I got two prices which were £60 difference?!”

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Posted 4 years ago

“Just bought a Household Buildings & Contents insurance policy. Wasn’t the cheapest but very very competitive, it includes more extras than the other companies as standard & on checking has a better Defaqto rating than more well known Companies! Obviously not had to use any of their services yet, it being new, but given the above, I don’t feel I’d have a problem if ever needed to make a claim. What’s not to recommend!”

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Posted 4 years ago

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Posted 4 years ago

“Website very easy to use, everything clear and nicely set out. Great value, home and contents insurance less than half the price of my previous policy. Very pleased, haven’t given 5 stars as I have only just taken the policy out.”

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Posted 4 years ago

“Pros: Very competitive pricing and simple to sign up. Cons: doesn't include storm damage as standard and the policy is less configurable than almost all other insurers.”

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Posted 4 years ago

“Only take it out now so let’s see!”

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Posted 4 years ago

“Excellent clear and competitive quotation.”

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Posted 4 years ago

“Reasonably easy to navigate screens, responsive too.”

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Posted 4 years ago

“Only recently took out the policy, good price for cover provided.”

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Posted 4 years ago

“Very good. quick, simple and great price.”

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Posted 4 years ago

“Very easy Web site to use for the not so good high tech 😃. Excellent price 🙂”

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Posted 4 years ago

“Very good. Quick service. just need to stop fluctuating prices slightly up never down on a daily basis when checked. Apart from that very good service company.”

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Posted 4 years ago

“Quick, easy enrolment process”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews