Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,222 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,222 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service helpful and friendly with good knowledge”

Helpful Report

Posted 3 years ago

“Very good overall, reasonable and comprehensive cover. Only thing to point out it would be good to know the credit agreement confirmation emails would come from another company, thought it was spam”

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Posted 3 years ago

“Customer service very helpful and knowledgable”

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Posted 3 years ago

“Cover requirements competatively”

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Posted 3 years ago

“Only just joined so cant comment on customer service but the policy coverage is great for my needs and they were the cheapest quote with some freebies too!”

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Posted 3 years ago

“Good customer service. Only negative is the credit agreement you have to take out if you pay monthly. Very complicated! Decided to pay upfront”

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Posted 3 years ago

“Good customer service. Only negative is the credit agreement you have to take out if you pay monthly. Very complicated! Decided to pay upfront”

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Posted 3 years ago

“Simple intuitive sign up process. Docs available immediately. Price very reasonable, however 12% cheaper via GoCompare than direct which is odd.”

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Posted 3 years ago

“Good and easy online service thanks”

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Posted 4 years ago

“Website was good to use easily for customers but on revisiting policy excess during filling in application the price kept on changing from the current quote offered.”

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Posted 4 years ago

“Couldn't pay online, had a policy before and didn't know password, reset button didn't work. Phoned up and spoke to a lovely young man who went through the policy and took payment. Still waiting on password reset so I can see my online policies. Competitive price and included legal cover others charge extra for.”

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Posted 4 years ago

“The policy appears to be good value for money. And perchessing it was easy.”

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Posted 4 years ago

“I was happy about all description, regards my home policu”

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Posted 4 years ago

“Easy and clear to understand”

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Posted 4 years ago

“It's so simple to go on line and get a policy .”

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Posted 4 years ago

“Very easy process and competitive prices!”

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Posted 4 years ago

“Simple straight forward transaction. Good value but the proof will be if I have to make a claim.”

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Posted 4 years ago

“Good to deal with”

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Posted 4 years ago

“The advisor was very polite and friendly, and managed to offer a good value for money policy.”

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Posted 4 years ago

“Easy to use service”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,222 reviews