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Policy Expert Reviews

4.7 Rating 20,222 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,222 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
I found the policy expert very helpful and easy to understand , it was quick and efficient.
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Posted 3 years ago
Found policy expert on a comparison site, cheaper than my previous company and received more cover!
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Posted 3 years ago
Very helpful and friendly.
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Posted 3 years ago
Super easy to buy and access details online. Had previous insurance with this company and have returned due to , not just price, but good customer service.
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Posted 3 years ago
Super easy to buy and access details online. Had previous insurance with this company and have returned due to , not just price, but good customer service.
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Posted 3 years ago
Competitive price
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Posted 3 years ago
Good but on the same day entering the same information I got two prices which were £60 difference?!
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Posted 3 years ago
Just bought a Household Buildings & Contents insurance policy. Wasn’t the cheapest but very very competitive, it includes more extras than the other companies as standard & on checking has a better Defaqto rating than more well known Companies! Obviously not had to use any of their services yet, it being new, but given the above, I don’t feel I’d have a problem if ever needed to make a claim. What’s not to recommend!
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Posted 3 years ago
Just bought a Household Buildings & Contents insurance policy. Wasn’t the cheapest but very very competitive, it includes more extras than the other companies as standard & on checking has a better Defaqto rating than more well known Companies! Obviously not had to use any of their services yet, it being new, but given the above, I don’t feel I’d have a problem if ever needed to make a claim. What’s not to recommend!
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Posted 3 years ago
Website very easy to use, everything clear and nicely set out. Great value, home and contents insurance less than half the price of my previous policy. Very pleased, haven’t given 5 stars as I have only just taken the policy out.
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Posted 3 years ago
Pros: Very competitive pricing and simple to sign up. Cons: doesn't include storm damage as standard and the policy is less configurable than almost all other insurers.
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Posted 3 years ago
Only take it out now so let’s see!
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Posted 3 years ago
Excellent clear and competitive quotation.
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Posted 3 years ago
Reasonably easy to navigate screens, responsive too.
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Posted 3 years ago
Only recently took out the policy, good price for cover provided.
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Posted 3 years ago
Very good. quick, simple and great price.
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Posted 3 years ago
Very easy Web site to use for the not so good high tech 😃. Excellent price 🙂
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Posted 3 years ago
Very good. Quick service. just need to stop fluctuating prices slightly up never down on a daily basis when checked. Apart from that very good service company.
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Posted 3 years ago
Quick, easy enrolment process
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Posted 3 years ago
very user-friendly website and great prices
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Posted 3 years ago
Policy Expert is rated 4.7 based on 20,222 reviews