Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It says what it is spot on”

Helpful Report

Posted 1 year ago

“I was looking to change provider for a more competitive rate and I certainly got that for a lot less. Fantastic company application for home insurance very easy to complete as I’m not very good with technology. I got so much more included in my quote than I expected. I would h as be no hesitation in recommending policy Expert to my friends and family.”

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Posted 1 year ago

“Easy to apply for insurance with minimum effort. Clearly explained and can contact someone if need help.”

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Posted 1 year ago

“Bought a Home and Contents insurance. Great Price and some upgraded cover included as standard.”

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Posted 1 year ago

“Nothing was too much trouble and any questions raised were immediately answered”

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Posted 1 year ago

“Very easy to apply. The website is clearly laid out and prices are amazing. Thank you.”

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Posted 1 year ago

“First time with them, time will tell how good they are...”

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Posted 1 year ago

“Good cover at nearly 100 cheaper than my previous insurers, easy to purchase the insurance no fuss.”

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Posted 1 year ago

“Very good and easy website to use. Amazing prices and great reviews. Hopefully their as good as they seem!”

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Posted 1 year ago

“Easy to navigate and access”

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Posted 1 year ago

“Excellent service. Helpful ,patient and knowledge advisers. Very good value pricing too.”

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Posted 1 year ago

“Smooth, easy process from start to finish. Just brought our first house 🏠! Defiantly recommend this insurer. Was surprised with how easy it was after hearing difficult stories, will be back next year for sure :)!!”

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Posted 1 year ago

“They treat their customers poorly. When you want to make a claim, it's handled by a third party company that doesn't have any information about the policy. What makes it even worse that you have to agree to new terms and conditions with the claims company when you want to make a claim.”

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Posted 1 year ago

“Great price and easy application process. Matched the cover of my old policy but with a substantial saving.”

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Posted 1 year ago

“Covered everything I needed plus a couple of things I didn't need”

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Posted 1 year ago

“Policy details were easy to complete, great price....a huge £150cheaper ....than my current provider who I have been with for the last 2 x years....AND it included HOME Legal at NO extra cost....so all looks good on paper”

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Posted 1 year ago

“Webpage very clear & self explanatory, covered all points in policy that we required. Also cost of policy quote extremely good & a lot lot better than who we were previously with. Thanks.”

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Posted 1 year ago

“After going on the comparison website I picked two potential suppliers. The first; system was slow sbd unable after 15 minutes to get through. These guys were quick , simple straight forward system. Booked in 10 minutes”

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Posted 1 year ago

“My new policy with Policy Expert knocked nearly £200 of my existing insurance company. Online forms were easy to fill in, took about 10 minutes. Ver6, very competitive.”

Helpful Report

Posted 1 year ago

“My new policy with Policy Expert knocked nearly £200 of my existing insurance company. Online forms were easy to fill in, took about 10 minutes. Ver6, very competitive.”

Helpful Report

Posted 1 year ago

Policy Expert is rated 4.7 based on 20,405 reviews