Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found it very easy and understandable to fill out the form”

Helpful Report

Posted 1 year ago

“It took me a couple of phone calls to sort out problems I had whe trying to pay but the last person I spoke to was really efficient and helpful explaining why I had the problems I had so happy to come back to policy expert !”

Helpful Report

Posted 1 year ago

“Home insurance easily sorted online and looks to be good value for money when compared with other providers. Can't comment on the claims process and I hope this continues to be the case.”

Helpful Report

Posted 1 year ago

“Easy to complete and instant response to joining. Felt a comfortable experience to date.”

Helpful Report

Posted 1 year ago

“Very competitive prices, in fact almost half the price of my previous policy Message and excellent all round cover for my house ..com”

Helpful Report

Posted 1 year ago

“Easy site to you, pleased with results”

Helpful Report

Posted 1 year ago

“A very easy process to sort out the policy and a really good price too.”

Helpful Report

Posted 1 year ago

“Much easier than expected very simple to add extras and checkout to pay was straight forward let's not forget the amazing policy price. Very happy customer.”

Helpful Report

Posted 1 year ago

“Easy to use website”

Helpful Report

Posted 1 year ago

“I am the first time with Policy Expert. The premium was acceptable and the subscribing easy enough. it was highly rated for the past years and I hope it fulfills expectations (should it be needed).”

Helpful Report

Posted 1 year ago

“Very efficient.”

Helpful Report

Posted 1 year ago

“Very pleased with the presentation, price and cover. Also very pleased with the ease of being able to contact you, when necessary, and the personable and engaging response. (Amy). Thank you.”

Helpful Report

Posted 1 year ago

“Policy Experts website was easy to navigate. The price for my home insurance was very competitive. I was impressed with the online reviews for Policy Expert.”

Helpful Report

Posted 1 year ago

“Good service as all my queries were sorted out”

Helpful Report

Posted 1 year ago

“Very easy to complete form”

Helpful Report

Posted 1 year ago

“Very competitive quote. Excellent service when speaking to a Policy Expert representative over the telephone. We found the online quote acceptance experience straightforward and were able to complete the acceptance process in a matter of minutes.”

Helpful Report

Posted 1 year ago

“The Man I spoke to was very helpful and explained everything so I could understand my insurance policy, nice to be able to phone as I am not good with internet.happy to take house policy out with you.”

Helpful Report

Posted 1 year ago

“Very effective and cost beneficial insurer.Found them on U-switch.Recommended.”

Helpful Report

Posted 1 year ago

“Great cover at a very competitive price. very easy and straightforward to apply”

Helpful Report

Posted 1 year ago

“Bought through compare the market, really easy and reasonable price”

Helpful Report

Posted 1 year ago

Policy Expert is rated 4.7 based on 20,405 reviews