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Policy Expert Reviews

4.7 Rating 20,381 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,381 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
a very good experience online, and I would recommend you to my friends
Helpful Report
Posted 6 years ago
To renew the house insurance was acceptable price
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Posted 6 years ago
I was glad I was able to discuss my new policy and the renewal cost.
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Posted 6 years ago
Spoke to member of staff on telephone, didn't wait long, Easy to renew.
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Posted 6 years ago
Very efficient
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Posted 6 years ago
2nd year policy. Could get same cover cheaper elsewhere, Policy Expert matched price.
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Posted 6 years ago
Very good service. Able to get through to a real person quickly. Polite and efficient. Would recommend.
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Posted 6 years ago
Renewal was long winded
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Posted 6 years ago
Been with this company for several years now. Luckily never had to claim but when had queries, easily sorted by admin 👍
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Posted 6 years ago
Quick and easy renewal with options to cover all budgets. Insurance can be ammended quickly to suit all changes in circumstances.
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Posted 6 years ago
Generally happy, staff seem to be good.
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Posted 6 years ago
Very helpful and pleasant to speak to and very competitive rates.
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Posted 6 years ago
Easy to sort insurance
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Posted 6 years ago
Quick and easy access to knowledge sales team.
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Posted 6 years ago
I’m happy to go ahead with my insurance policy.The cost of my insurance hadn’t gone up much. Which I was pleased about
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Posted 6 years ago
The reason it is only a 4 is because I like to have some paperwork rather than on-line so as I have proof of purchase.
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Posted 6 years ago
Easy to update details, quote was the same and not ridiculously inflated. All very straightforward and clear.
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Posted 6 years ago
Very efficient & courteous service.
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Posted 6 years ago
Called and negotiated better renewal no problems.
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Posted 6 years ago
great quote very easy to deal with over phone, when adding extras
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Posted 6 years ago
Policy Expert is rated 4.7 based on 20,381 reviews