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Policy Expert Reviews

4.7 Rating 20,240 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,240 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Very efficient & courteous service.
Helpful Report
Posted 6 years ago
Called and negotiated better renewal no problems.
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Posted 6 years ago
great quote very easy to deal with over phone, when adding extras
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Posted 6 years ago
helpful and reasonable
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Posted 6 years ago
They don't just disappear. Good advice newsletters. Good renewal prices. Helpful staff. Have not used claim process though.
Helpful Report
Posted 6 years ago
Friendly and helpful staff
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Posted 6 years ago
Excellent service when I phoned up to discuss renewing my policy. Would recommend!
Helpful Report
Posted 6 years ago
I felt that as a customer that has had a policy with you twice and have never made a claim with anyone, this year's renewal should of matched the cheaper price I found somewhere else. Otherwise all fine.
Helpful Report
Posted 6 years ago
Kind friendly service, explanation to the insurance policy was excellent and thorough.. would recommend. Only downfall could be a bit cheaper
Helpful Report
Posted 6 years ago
Competitive pricing and easy to purchase
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Posted 6 years ago
Impressed with service
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Posted 6 years ago
Renewal of policy carried out on same terms and cost as previously with absolutely no fuss
Helpful Report
Posted 6 years ago
Easy to get insurance for my needs no fuss
Helpful Report
Posted 6 years ago
Easy renewal process, worth the call to the customer service team to secure the best price. Agreed to price match and provide complimentary cover to match previous years policy benefits. Easy to deal with and good friendly customer service.
Helpful Report
Posted 6 years ago
Good value for money and very easy renewal process
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Posted 6 years ago
Friendly staff, good service, reasonable prices
Helpful Report
Posted 6 years ago
Very good service and cover, with regular information and updates
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Posted 6 years ago
Pleasure to deal with. Easy to understand. Gave a very competitive price. Everyone I've spoken to so far have been very friendly and helpful. I would certainly recommend them. Kind Regards and thankyou.
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Posted 6 years ago
Courteous, brought the price down, job dealt with efficiently.
Helpful Report
Posted 6 years ago
Good
Helpful Report
Posted 6 years ago
Policy Expert is rated 4.7 based on 20,240 reviews