Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,240 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,240 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“happy to continue with policy expert good cover good price no hassle.”

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Posted 6 years ago

“Helpful and professional”

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Posted 6 years ago

“Good customer service - timely, useful and regular communications received.”

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Posted 6 years ago

“EXCELLENT COVER FOR A COMPETITIVE PRICE. EASY TO CHOOSE A POLICY FOR MANY TYPES OF INSURANCE”

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Posted 6 years ago

“Using for the second year. I have found it a good value service”

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Posted 6 years ago

“Good value for money, easy to use”

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Posted 6 years ago

“Very efficient lady delt with my renewal and sorted it out with no problems”

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Posted 6 years ago

“Completely happy with the level of cover. Small increase over last year but very competitive.”

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Posted 6 years ago

“Quiet Helpful”

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Posted 6 years ago

“I have been with Policy Expert for the past 3 years and it has been a remarkable positive experience. I got the building and contents insurance cover I wanted and which really met all my requirements. Thanks Policy Expert!”

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Posted 6 years ago

“Nice and simple process. Pricing was good and trust them and their services. Called at a good time as well, in the evening when I actually had time to speak. Proactive approach and good prices.”

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Posted 6 years ago

“It was reasonable y easy to compare the different packages”

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Posted 6 years ago

“Luckily we’ve not had to make a claim but as far as sorting the right policy for us,have found all the advisor friendly, knowledgeable and easy to understand.”

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Posted 6 years ago

“No fuss house insurance which i like”

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Posted 6 years ago

“No problem on renewal of policy.”

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Posted 6 years ago

“Straight forward renewal. Good price. All explained.”

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Posted 6 years ago

“Great service and a great price for a great cover .”

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Posted 6 years ago

“On the whole a good service for a good price.”

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Posted 6 years ago

“Great customer service (Thanks Connor)... Happy that all the stipulations of the policy were explained in a way that I understood, and there was no pressure to add on the available extras. Only issue I have is that the renewal price was not the best price that could be offered, and I had to have a call in the first place.”

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Posted 6 years ago

“Easy to deal with, kept the renewal premium "realistic", no problems”

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Posted 6 years ago

Policy Expert is rated 4.7 based on 20,240 reviews