Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,240 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,240 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Renewed after comparing with other companies. Offered a competitive rate, still wonder why despite not claiming in three years my policy increases?”

Helpful Report

Posted 6 years ago

“thanks for renewal of home insurance”

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Posted 6 years ago

“efficient and conscientious”

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Posted 6 years ago

“even though my renewal had increased, just had to talk to customer services, & they discounted straight away to beat my best on comparison sites”

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Posted 6 years ago

“Good service and friendly phone advisors who help you make informed decisions. Would recommend.”

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Posted 6 years ago

“Easy, fast service.”

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Posted 6 years ago

“Easy to deal with, good price!”

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Posted 6 years ago

“Competitively priced insurance for my home and although I haven’t needed to make any claims I therefore can not offer any claim related testimonials but it was easy to set up my account and the following years price has remained competitive 2 years running, which is remarkable these days.”

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Posted 6 years ago

“No issues with them. Renewal was more expensive but still the cheapest for the same cover.”

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Posted 6 years ago

“Good broker with great communication with customers.”

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Posted 6 years ago

“Been treated good with this Company”

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Posted 6 years ago

“Very easy to renew policy and a very helpful person in your call centre.”

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Posted 6 years ago

“Competitively priced and easy to renew”

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Posted 6 years ago

“Good value for money. Easy to access web site.”

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Posted 6 years ago

“found a way to reduce my policy due to large increase on last year.well done”

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Posted 6 years ago

“Quick and easy to use. Friendly and knowledgeable service team.”

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Posted 6 years ago

“Can’t really say anything as just joined”

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Posted 6 years ago

“Contacted me with renewal process in plenty of time, competitively priced and easy to understand paperwork. Finance agreement much slicker this year too.”

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Posted 6 years ago

“very helpful and friendly”

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Posted 6 years ago

“I contacted Policy Expert with the intent to cancel my policy as my renewal quote had increased and didn't include the same level of cover as previously. The man I spoke to was extremely helpful and I ended up with the cover I needed at a reduced price. Based on this positive level of customer service, I would recommend Policy Expert.”

Helpful Report

Posted 6 years ago

Policy Expert is rated 4.7 based on 20,240 reviews