Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,414 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and navigate and all the paper work is clearly marked out and easy to view.”

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Posted 2 years ago

“Come to policy expert via confused.com they were by far the cheapest quote and provided a good level of cover. Very easy to set up. Hopefully I won't need to make any claims! But so far so good.”

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Posted 2 years ago

“Easy to use and navigate and all the paper work is clearly marked out and easy to view.”

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Posted 2 years ago

“Just taken out a new home policy. Very pleased with the price and service. Used the online chat service with a query, helpful staff and email copy of the conversation sent for confirmation. 4 stars at present as not needed to make a claim so unable to comment on this.”

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Posted 2 years ago

“Good value”

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Posted 2 years ago

“Excellent premium and reasonably simple application. Just one concern: I included on the application 2 specified pieces of jewellery but these were not shown on the summary of cover. I had to go back into the application to make sure that they were there.”

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Posted 2 years ago

“Was very plain and simple to use on this site ,every little thing had been covered on it . Thank you and well done !”

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Posted 2 years ago

“Everything ok as straightforward and clear to understand, I recommend people try the insurers.”

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Posted 2 years ago

“Good value for money”

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Posted 2 years ago

“Fairly easy getting insurance online! But did have trouble with log in, had to phone to reset my password.”

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Posted 2 years ago

“The user journey was very clear and seamless. one of the best I've encountered.”

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Posted 2 years ago

“Simple straightforward, plenty of options. Great value for money”

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Posted 2 years ago

“Brill service and very good price”

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Posted 2 years ago

“So much included within the policy. Easy to complete assessment.”

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Posted 2 years ago

“So much included within the policy. Easy to complete assessment.”

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Posted 2 years ago

“Was very easy to review terms and to apply. Quick acceptance and easy to use site”

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Posted 2 years ago

“Process was very easy and customer services were very helpful.”

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Posted 2 years ago

“Very easy to obtain a quote with 3 options. Competitive with other insurers Recommended”

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Posted 2 years ago

“Great on line service. All corner of insurance covered and great affordable price”