Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Direct Line wanted to charge me double for being a loyal customer…. Policy Expert always come up on comparison sites with great prices.”

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Posted 1 year ago

“Excellent price, easy forms to fill out. User friendly website. Need to find if they have an app. 🙂 Found on comparison website”

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Posted 1 year ago

“Good price, easy to set up”

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Posted 1 year ago

“It was easy to choose between all the different types of building and contents insurance. It fitted in with what I could afford.”

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Posted 1 year ago

“Very easy website and cheapest quote”

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Posted 1 year ago

“Very easy website and cheapest quote”

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Posted 1 year ago

“Only just taken out policy but impressed with quote”

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Posted 1 year ago

“Easy to understand, fair prices and a website that is easy to navigate. Simple process to set up an account, far cheaper than our last provider!”

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Posted 1 year ago

“Clear and easy to navigate, great price.”

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Posted 1 year ago

“Best home insurance professional helpful service with good advice and information”

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Posted 1 year ago

“Easy and simple to follow advice, plain English description of product”

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Posted 1 year ago

“Easy to navigate website, more for your money”

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Posted 1 year ago

“Great price easy to use website”

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Posted 1 year ago

“Very quick and easy to access with minimum fuss and like that i can see the reveiws from the beginiing”

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Posted 1 year ago

“Good deal and easy to apply”

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Posted 1 year ago

“They never show up in our interview meeting, and never anser my email.”

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Posted 1 year ago

Hello, Thanks for taking the time to leave us your review. We'd like the opportunity to investigate your comments further but unfortunately, we're unable to locate your policy with the details provided in your review. If you could please contact us directly at homereviews@policyexpert.co.uk, we'll pick this up right away. Thanks, Nisha

Posted 1 year ago

“They offered several deals on home insurance and that gave me a choice to decide which worked better for me to fully insure my building and contents cover. It was also a better deal than my previous insurance company with more cover”

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Posted 1 year ago

“Excellent.”

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Posted 1 year ago

“Excellent.”

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Posted 1 year ago

“I was recomended to get a quote from Policy Experet as my house and contents policy was due for renewal and I am so glad I did as their price is so much better than the company I was using and I have been able to add extras so we are now completly covered insurance wise, also the we site is very esy to use.”

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Posted 1 year ago

Policy Expert is rated 4.7 based on 20,405 reviews