Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They never show up in our interview meeting, and never anser my email.”

Helpful Report

Posted 2 years ago

Hello, Thanks for taking the time to leave us your review. We'd like the opportunity to investigate your comments further but unfortunately, we're unable to locate your policy with the details provided in your review. If you could please contact us directly at homereviews@policyexpert.co.uk, we'll pick this up right away. Thanks, Nisha

Posted 2 years ago

“They offered several deals on home insurance and that gave me a choice to decide which worked better for me to fully insure my building and contents cover. It was also a better deal than my previous insurance company with more cover”

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Posted 2 years ago

“Excellent.”

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Posted 2 years ago

“Excellent.”

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Posted 2 years ago

“I was recomended to get a quote from Policy Experet as my house and contents policy was due for renewal and I am so glad I did as their price is so much better than the company I was using and I have been able to add extras so we are now completly covered insurance wise, also the we site is very esy to use.”

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Posted 2 years ago

“Easy to use website”

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Posted 2 years ago

“Due to an oversight on my part payment did not go through Later that evening i contacted your help service and was delighted to get everything on track by friendly helpful guy who made sure I was happy with everything Well done beats a chat bot any day Thank you 😀”

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Posted 2 years ago

“Affordable and straightforward”

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Posted 2 years ago

“Extremely efficient company with great attention to detail will use again”

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Posted 2 years ago

“Extremely efficient company with great attention to detail will use again”

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Posted 2 years ago

“Reasonable price and easy to navigate”

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Posted 2 years ago

“you put marketing cookies on my laptop without my consent or giving me the option to block. is this even legal.”

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Posted 2 years ago

“I have used Policy Expert for my car insurance for a couple of years. Very helpful on the phone and also on the comparison sights and always seem to be the cheapest. Yesterday I did a comparison for my home insurance and once again Policy Expert came out on top. Easy forms to fill in and I am now insurance for my home as well. Also £50 voucher if you recommend a friend which I have also done.”

Helpful Report

Posted 2 years ago

Hello, We appreciate you taking the time to leave us a review. We'd be grateful for the opportunity to look into your comments further but unfortunately, we're unable to locate your policy via the details contained in your review. if you could please email us at homereviews@policyexpert.co.uk, we'll pick this up right away. Thanks, Nisha

Posted 2 years ago

“The Web page is easy-going and informative”

Helpful Report

Posted 2 years ago

“WARNING Had a policy with this company everything fine until you put in a claim Wouldn't pay out only 2 small roof tiles was loose cancelled my policy just because someone in house had a ccj Treated like a criminal over a parking fine ccj”

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Posted 2 years ago

“Competitive pricing and easy to set up online in a matter of minutes. Saved almost £100 on my home insurance renewal with a higher level of cover! Thank you!”

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Posted 2 years ago

“We used several comparison websites and Policy experts bronze policy was consistently cheapest.”

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Posted 2 years ago

“Very helpful and efficient”

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Posted 2 years ago

“I am not good at IT but managed my way through the site without too much bother and when I needed to speak to someone I could with out hassle.”

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Posted 2 years ago

“Easy to purchase on line all information including, Can also upgrade to higher leaves of cover Email of policy sent straight away 🤞🏼I win 🏆🤫”

Helpful Report

Posted 2 years ago

Policy Expert is rated 4.7 based on 20,410 reviews